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Restricted Access to Duo and Zoom in OFAC Countries and Regions

To comply with economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control, Duo and Zoom have announced that they are no longer offering their services to users whose IP addresses belong to an OFAC restricted country or region.  

 

OFAC restrictions relevant to Zoom currently apply to the following countries or regions: 

  • Cuba 
  • Iran 
  • North Korea 
  • Syria 
  • Ukraine (Crimea, Donetsk and Luhansk regions) 

Users with an IP address from OFAC regulated countries and regions will be unable to access Zoom services. For more information on Zoom restrictions, visit the Zoom support website

OFAC restrictions relevant to Duo currently apply to the following countries or regions: 

  • Cuba 
  • North Korea 
  • Iran 
  • Sudan 
  • Syria 
  • Crimea region 
  • Sevastopol region 
  • Donetsk region 
  • Luhansk region 

As of May 5, 2022, users attempting to authenticate to access a Duo-protected application from a device with an IP address originating in an OFAC-regulated country or region are unable to complete their login and will receive an error message. Due to this, these users are no longer able to access secure UCR resources, including R’mail. For more information on Duo restrictions, visit the Duo support website

If you believe you will be affected by these denials of service, please contact the UCR Export Control Office. As a reminder, UCR faculty and staff must contact the Export Control Office to determine licensing requirements for any existing or planned university business with, or travel to, an OFAC country. The Export Control Office will continue to monitor the situation and update the UCR campus as new developments arise.