REMAIN VIGILANT! Please Be Aware of an Increase in Cyberattacks at UC Riverside

UC Riverside is a prime target of attacks from cybercriminals, including but not limited to phishing, ransomware, and job offer scams. Some of these attacks have already claimed victims at UCR this year. The financial, mental, and emotional toll of cyber crime is immense, which is why ITS wants to remind the Highlander community to follow cybersmart practices and remain vigilant when using technology. Visit for current security alerts. Visit for cybersmart tips and resources. 


Information Technology Solutions (ITS) provides a wide variety of services and support to UCR’s students, staff, and faculty. In general, these services can be categorized as follows:

  • Planning and strategy relating to information technology and related campus activities, from instruction to business operations.
  • Core infrastructure planning, installation, and support, from network fiber and electronics to classroom technology and related physical appointments.
  • Teaching, Learning, and Student Success support and programs including support for online, hybrid, and digitally enhanced learning as well as a variety of classroom and instructional technologies.
  • Research and Digital Scholarship support and cyberinfrastructures.
  • Business, Academic, Student software development, systems, and process improvement support, including services supporting Human Resources, Financial Services, Academic Personnel, Business Operations, Student Enrollment / Financial Aid, and a wide variety of other electronic systems touching almost all aspects of campus life.
  • Cybersecurity and Privacy / Confidentiality.
  • Systems, Middleware (e.g. single sign-on), Databases, Virtual Servers, Storage, and other core hardware and software that enable UCR, Cloud, and UC provided software, application, and system development and deployment.
  • Faculty, Staff, and Student Technical Help Desk and Computer Labs. Phone, email, remote desktop, and walk-in direct consulting to faculty, staff, and students as well as instructional computer labs and technology checkout.
  • Communications technologies, support, and services, including traditional telephones, wireless networks, and web servers and support.

View the complete Service Level Agreement (SLA) here.