Update Zoom Workplace by September 16 to Stay Connected

Seamless virtual collaboration and reliable connection are essential to learning, teaching, and working across UC Riverside. To ensure that our digital meeting spaces remain secure and protected ahead of the fall quarter, Information Technology Solutions (ITS) is implementing an updated minimum version requirement for Zoom Workplace.

Beginning Wednesday, September 16, 2026, all Highlanders connecting to Zoom must use version 7.1.5 (or newer) to join or host meetings.

Why This Update Matters

Zoom recently identified security vulnerabilities affecting desktop and mobile clients across its platform. While campus devices benefit from UCR’s security toolset, establishing a minimum version requirement ensures our virtual classrooms, research collaborations, administrative meetings, and other virtual collaboration sessions remain safeguarded against known risks. 

What to Expect 

Please note that if your Zoom application is below version 7.1.5 on September 16, you will not be able to start or participate in Zoom meetings until the app is updated. Updating now will help ensure the first week of the quarter goes smoothly. If your device is managed by ITS through Secured Device Services (SDS), rest assured that your Zoom Workplace application will be updated for you. 

Steps to Take 

Please follow the guidance below based on how your device is managed:

University-managed Devices

If your university computer is supported by ITS SDS or your collegiate IT department, Zoom Workplace is scheduled to update automatically. If your computer does not update before September 16 or prompts you for administrator credentials, please contact your departmental IT lead or BearHelp for assistance.

Self-Managed and Personal Devices

If you have administrative access to download applications and make changes to your device, please complete the steps below to verify and update your version manually:

1. Open the Zoom Workplace application on your device and, if prompted, sign in using your UCR NetID credentials.
2. Click your profile icon or initials in the top-right corner of the window.
3. Select Check for Updates from the dropdown menu.
4. If an update is available, follow the on-screen prompts to install version 7.1.5 or the latest available release.

If you use Zoom Workplace on your phone, simply visit the Apple App Store or Google Play Store to update the Zoom Workplace app.

Need Assistance?

If you have questions about updating Zoom Workplace or need technical support with your campus device, ITS is here to help. 

• Submit a ticket at its.ucr.edu/help
• Call BearHelp at (951) 827-4848 (Monday to Friday, 8:00 AM to 5:00 PM)
• Visit an on-campus IT Support desk, located on the first floors of both libraries and the Student Success Center (Monday to Friday, 8:30 AM to 4:30 PM)