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GET SUPPORT

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THE KNOWLEDGE BASE

Find answers anytime, anywhere with our collection of self-help articles and step-by-step guidance.

Browse knowledge articles by category or perform a keyword search to find information related to your IT question or issue.  

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GET HELP

Our friendly IT experts are here to help! Contact us online or by phone. 

ITS business hours are Monday through Friday from 8 AM to 5 PM.

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FIND AN ITS SERVICE

As campus' central IT organization, ITS provides services that support

teaching, learning, and working at UCR.

Scroll to view our different service categories or visit the Request a Service page to view all service categories and their descriptions. 

 

 

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REQUEST SOFTWARE

 

ACCESS BUSINESS + CLASSROOM SOFTWARE

Browse free business and classroom software, available for download directly onto your computer.

Alternatively, software can be run from within a web browser through the Apporto Virtual Lab with no download necessary!

 

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REPORT A SECURITY CONCERN

UC Riverside is a prime target of attacks from cybercriminals, including but not limited to phishing, ransomware, and job offer scams.

If you have noticed suspicious activity on your computer, tablet, or phone, please immediately report it to the Information Security Office.

 

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CHECK IT SYSTEM STATUS

Is a website or application not working as expected?

UC Riverside tracks active IT incidents, as well as current and upcoming system maintenance to ensure transparency.
Before submitting a support ticket, check the status of the IT system to see if there is a known issue or planned maintenance.  

 

 

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