REMAIN VIGILANT! Please Be Aware of an Increase in Cyberattacks at UC Riverside

UC Riverside is a prime target of attacks from cybercriminals, including but not limited to phishing, ransomware, and job offer scams. Some of these attacks have already claimed victims at UCR this year. The financial, mental, and emotional toll of cyber crime is immense, which is why ITS wants to remind the Highlander community to follow cybersmart practices and remain vigilant when using technology. Visit its.ucr.edu/iso-alerts for current security alerts. Visit its.ucr.edu/cybersmart for cybersmart tips and resources. 

Information Technology Solutions

Enabling Campus Success

CSAM 2021

Are You Afraid of the Dark?

Throughout the month of October you’re invited to participate, along with your peers at other UCs, by attending interesting and informative cyber security events hosted by the University of California and UCR Information Technology Solutions (ITS).
| Information Security
Duo Update

Make the Switch: User Experience to Change with Duo Mobile Update

UCR’s MFA vendor, Duo, announced the release of its redesigned Duo Mobile application for iOS and Android. The rollout of Duo Mobile 4.0.0 will commence on October 11, 2021. Here's what users can expect:
RISE Classroom Technology

A Campus-Wide Classroom Technology Initiative is Helping UC Riverside RISE to the Occasion

UC Riverside is on the RISE. Rooms for Increasing Student Engagement, or RISE, is a campus-wide initiative to transform classroom technology to meet the education needs of tomorrow and secure the University’s longevity as a top-ranked teaching and research institution.
HRMS stock photo

ITS Streamlines UCR HR Processes by Developing a Comprehensive HRMS Solution

The University of California, Riverside Information Technology Solutions (ITS) team is proud to announce the development of Human Resources Management System (HRMS), a new multi-tenancy software built in conjunction with UCR Human Resources that effectively and seamlessly combines five existing human resources systems--iRecruit, iReview, CareerTracks, JDS, and Title & Pay Plan--into one portal.

Campus Experience to Improve with New ITS Projects Underway

UCR Information Technology Solutions (ITS) is delighted to share details about multiple campus support projects aimed to improve the accessibility of IT services and user experience for students, faculty, staff, and guests. These projects--which are currently underway--include upgrades to the ServiceLink Portal, Knowledge Base, and ITS website. The catalyst behind all of these projects is...

How ITS is Creating a College to Career Pipeline for Students

The University of California, Riverside is focused on expanding diversity on campus and providing opportunities to students. As part of this mission, the University has supported students to advance their skills and gain experience within their desired fields by working in different departments on campus. The Information Technology Solutions (ITS) department strongly believes in this...
Loan2Learn Banner

How Loan2Learn Has Provided Equitable Access to Remote Education

ITS is pleased to report that the L2L program continues to grow and help students overcome financial barriers that would otherwise inhibit their access to required remote learning technology.
Student Software Catalog

New Software Catalog Provides Quick & Easy Access for Students

Requesting instructional software has never been easier thanks to the new and improved student Software Catalog experience! The Software Catalog, now conveniently located within the ServiceLink portal...
COVID-19 Tech

Supporting the Tech behind Campus COVID-19 Testing

COVID-19 presented UCR with many new challenges. Access to technology that allows us to continue to learn, teach, and work remotely is now a requirement rather than a convenience, and ITS is proud to have helped mobilize campus in the face of unforeseen time and resource limitations. As essential campus work and research continued, however...
Big Sur Upgrade

Mac Users Cautioned to Wait to Update

As with all major upgrades, Information Technology Solutions encourages Mac users not to update when prompted, as many systems you use to work and learn at UCR -- including the Virtual Private Network (VPN) and Sophos antivirus software -- will not be compatible with the Big Sur operating system.
| Academic Technology & Campus Support

Chromebook Sale

Information Technology Solutions (ITS) is hosting another Chromebook Sale, taking place October 9 - 15, 2020.

Campus Prompted to Verify ENS Phone Number on Sept. 15

On September 15, all UCR users will be asked to verify the phone number on file for use by the campus Emergency Notification System.
Loan2Learn Banner

Resources Available for Students in Need of Technology for Remote Learning

UCR Information Technology Solutions (ITS) is pleased to announce that it has enhanced and made permanent the Loan2Learn (L2L) Program for students in need of off-campus access to a learning device. ITS is currently accepting applications for the 2020 Fall quarter.

Chromebook Sale

SOLD OUT! We apologize but we are out of inventory. Thank you to everyone who purchased a device.
MyAccount 2020 Enhancements

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...
CAS 2020 login rev

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems—Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As an...
rspace

Scheduled Maintenance for R’Space & R’Web on June 5, 2020

Please be advised that the R’Space and R’Web portals will be unavailable from 10pm on Friday, June 5, until 3am on Saturday, June 6, as a result of a major upgrade to the uPortal system. During this four-hour maintenance window users will be unable to access the R’Space and R’Web portals. Please note that only...
Ikaria

ITS Graphic Design Services Elevate UCR Research

The oldest known ancestor of all modern animals has made its public debut and is elevating UCR research thanks to the incredible talents of ITS’ Information Graphic Designer, Sohail Wasif. Faculty from UCR’s Department of Earth and Planetary Sciences contracted ITS’ graphic design services to bring their groundbreaking research to life. As a result, Sohail’s...
Apporto VLab

New Virtual Computer Lab

Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...

Phishing is on the Rise - Help Us Stop It!

With the onset of COVID-19 fears, UC campuses have seen a spike in coronavirus-related phishing attempts, including the targeting of COVID-19 research and high-performance computing. “Bad actors look to capitalize on moments of fear and uncertainty,” said new ITS Chief Information Security Officer Dewight Kramer. “The Information Security Office is examining ways to better support...