Please be aware that in Fall of 2019, ITS is planning to roll out a new Virtual Private Network (VPN). The new VPN (Palo Alto GlobalProtect) will replace the current VPN (Cisco AnyConnect) for general campus users. Below is a list of FAQs about the change . What is a VPN? A VPN, or Virtual...
Please mark your calendars for three very technology updates happening at UCR in Fall of 2019. We encourage you to click the links below to learn more about what to expect and how to prepare. Changes to UCRWPA internet access: What you need to know. On September 18, 2019, the ucrwpa wireless network will be...
Please be aware that during Fall quarter, 2019, all UCR faculty, staff, and students will be asked to confirm their enrollment for mobile/SMS text messages from the UCR Emergency Notification Service (ENS). The specific date for this ENS update is forthcoming and will be published in this article and other campus communication channels. Below is...
UCR’s current ' ucrwpa ' wireless network will be replaced with a new ' UCR-SECURE' wireless solution on the evening of Tuesday, September 17. This change represents another step forward in improving wireless infrastructure, security, and access at UCR. Below is a list of FAQs about this change. Why is UCR UCRWPA wireless network being...
Information Technology Solutions is proud to recognize ITS network administrator, Robert Lee, as our Employee of the Month for June 2019. During the ITS organization’s monthly meeting on July 9, Robert was praised for his diligent work ethic, support of other team members, and outstanding service to ITS customers. Robert recently completed the installation of...
The ITS Multimedia & Classroom Technologies Team was recognized as the Team of the Month on July 9, 2019, during the ITS organization’s monthly meeting. The team received multiple nominations from units across campus and were praised for their support of numerous UCR events including the 2019 commencement ceremonies. Special guest Rhiannon Little, Coordinator for...
Information Technology Solutions (ITS) is pleased to announce that two valuable new training offerings are now available in the UCR Learning Center (LMS). Introduction to Editing Webpages Using Drupal This course provides a basic overview of how to use Drupal to edit existing web pages as well as creating new pages/content. Introduction to Power BI...
Congratulations to ITS Employee of the Month, Sheryl Alexander! Information Technology Solutions is proud to recognize ITS desktop support technician, Sheryl Alexander, as our Employee of the Month for May 2019. Sheryl has been garnering a multitude of accolades from her customers recently for her excellent work supporting the campus community. According to Phyllis Franco,...
Congratulations to the Information Technology Solutions MFA Go-Live Support Team! The MFA Go-Live Support Team was recognized as ITS “Team of the Month” on June 11, 2019, during the ITS organization’s monthly meeting. The team was praised for helping thousands of students to enroll in Multifactor Authentication (MFA) in the final hours before the enrollment...
The 2019 UCTech Conference is quickly approaching and is on pace for 700 attendees - the biggest UC IT conference ever. From its humble beginnings as a 21-attendee “academic software” meeting in 1982 at UC Santa Cruz to the prestigious conference now known as UCTech, this conference annually brings together between 500 and 700 IT...
Congratulations ITS Employee of the Month, James Jaennette! Information Technology Solutions is proud to recognize ITS data analyst, James Jaennette, as our Employee of the Month for April 2019. James is admired by his supervisors and peers for his positive attitude, attention to detail, and focus on customer needs. According to Patsi Anderson, Compliance Officer...
Congratulations to the ITS Form Fusion Implementation Team! The Form Fusion Implementation Team was recognized as ITS “Team of the Month” on May 14, 2019, during the ITS organization’s monthly meeting. The team was praised for their work to support the new 1099 year-end process for the UCR finance office. The team includes ITS employees,...
Please be aware that some employees of UCR are being targeted by an email-based attack referred to as a Business Email Compromise (BEC). The scammer sends an email appearing to come from another UCR employee, often a supervisor, who is requesting gift cards such as iTunes or eBay gift cards, along with other unusual requests...
Congratulations to the MFA Campus Promotion Event Team! The Multi-factor Authentication (MFA) Campus Promotion Event Team was recognized as ITS “Team of the Month” on April 10, 2019 during the ITS organization’s monthly meeting. The team was praised for their work on designing and implementing a series of campus events and promotions to assist UCR...
Information Technology Solutions is proud to recognize IT Procurement Analyst, Olivia Lara, as our April 2019, Employee of the Month. Olivia consistently displays an exemplary work ethic, knowledge and dedication to the success of her customers. She is always willing to go above and beyond her regular job duties to serve the needs of her...
A Better Connection to the World - So You Can Change It UCR Information Technology Solutions (ITS) is pleased to announce two exciting new updates to our campus wireless infrastructure. 1. New Guest Wireless Network: Designed to make internet access for campus guests easily accessible through a quick self-enrollment process; similar to what you might...
On Friday, April 19, UCR Information Technology Solutions (ITS) will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning, which acquired Lynda.com, features the same content but with enhanced capabilities including a more intuitive interface, more relevant content recommendations and more powerful reporting tools. As part of the upgrade, you will no longer be able to access...
UCR Information Technology Solutions (ITS) is pleased to announce the installation of two convenient new laptop checkout kiosks, which will be available for UCR students beginning on April 15, 2019. One Kiosk is located in the Rivera Library and the other in the Orbach Science Library. Each laptop kiosk houses 30 laptop computers including 12...
Information Technology Solutions is proud to recognize Network Administrator, David Mackay, as our March 2019, Employee of the Month. David has been involved with several important projects and activities recently including troubleshooting network issues with customers, network equipment installations, cable pulling, and removal and pickup of end of life equipment—often working late at night to...
Congratulations to the ITS Extension Network Upgrade Team. The Extension Network Upgrade Team was recognized as ITS “Team of the Month” on March 5, 2019. Staff and leaders from ITS and the UC Riverside Extension Center praised the team for their work on overhauling the Extension Center’s aging network infrastructure. The project included configuring and...
