IT HelpDesk Services Unavailable During Winter Break

UC Riverside operations will be suspended beginning Monday, December 23, 2024, and will resume on Thursday, January 2, 2025. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the helpdesk. Self-help guidance can be found in the IT Knowledge Base.

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Calendar Showing Change of Hours of Watkins Computer Labs

UCR Watkins Computer Labs Hours Updated in Accordance with New Building Access Schedule

Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.
Cyber defender icon above images of a smartphone, tablet, and laptop with the UCR landscape in the background

Faculty and Staff Are Key Players in UCR’s Plan to Meet Compliance Deadline for New UC Cybersecurity Mandate

Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide requirements.
Image of a woman talking on a mobile phone while looking at an open laptop with a UCR campus shot and a mail envelope on the background

UCR Prepares for Staff Transition to R’Mail in 2025

Organizational unit leaders are invited to reach out to the R’Mail Services team to schedule a consultation and their unit’s migration.
Image of Gmail, Google Calendar, and Google Drive logos with clouds in the background, a UCR image, and an image of a keyboard

Early Migration to R’Mail in Full Swing as More Campus Units Transition to Google Email and Calendaring

The early opt-in period ends this year. Interested ORGs are asked to reach out by October 7, 2024, to schedule an early migration.
Three people working together with the UCR Library and a woman by the printing station in the background

Student Technology Fee Offers Tech Tools and Services to All Highlanders

Discover the wide array of campus services you can use to enhance your Highlander experience!

UCR Emergency Notification System: Mobile Phone Number Verification

Text messaging is one of several tools used to communicate during an emergency and is often the quickest way to be notified. Other emergency campus notification tools include verbal broadcasts from the bell tower, messaging on campus computer screens, email, and voicemail. Below is a list of FAQs about UCR's Emergency Notification System (ENS). What...
Computer monitor with four colored squares and a cloud in the background. Microsoft Office application logos, calendar icon, and clouds in the background.

Technology Companies are Changing the Digital Landscape – How Does This Impact UCR?

Changes that affect UCR’s industry standard technical tools and services directly impact the way Highlanders work, teach, study, and research. Read this article to learn how to mitigate disruptions caused by these changes.
Microsoft 365 logo with Microsoft Office application icons and a woman typing on a laptop in the background

Microsoft Makes Changes to UCR’s Educational Licenses

Following the August 1, 2024, retirement of Office 365 A1 Plus for education, UCR is providing affected Highlanders with a complimentary Office 365 A1 license. Visit the blog to learn more about this change.
Zoom logo with folder icon below cloud image. Laptop images in the background with small red trash bin.

UCR Adopts Retention Policy for Content Stored in Zoom Cloud

Under the new policy, which will take effect on October 14, 2024, Zoom cloud recordings will only be stored for 9 months in users’ accounts.
Blue envelope at the center and in the background, there is an open laptop showing a Gmail inbox, a woman holding a planner notebook, and a hand holding a smartphone with the Gmail logo

UCR’s Ascent to Common, Sustainable, and User-friendly Platforms

ITS announces an option for Staff to streamline email and calendaring by migrating to R’Mail to join Faculty and Students.

UC Riverside Announced as 2024 CIO 100 Award Winner

Foundry’s CIO 100 award recognizes enterprise excellence and innovation in IT
itopia logo with a cloud surrounded by laptop and software applications

Introducing UC Riverside's New Virtual Computer Lab (VLab) Service

Highlanders can access UCR’s new VLab service starting on March 29, 2024.
Two images of a hand holding a smartphone and a smartphone with a lock on top of the device

New Authentication Window When Accessing Secure UCR Resources

Here’s what you need to know about the upcoming campus upgrade to Duo Universal Prompt on March 25, 2024.
Slack logo with UCR Bell Tower and new user interface in the background

Slack is Rolling Out a New Interface With a Streamlined View

On December 19, 2023, UC Riverside will see a fresh Slack experience built for focus.
image of a laptop with a group of students and a laptop keyboard in the background

Help a UCR Student in Need Through ITS’ Loan2Learn Program

Donate to the Loan2Learn program fundraising campaign and help us reach our goal of $3,000 for brand-new student learning devices!
cloud storage on laptop computer with file folders in the background

Upcoming Changes to Storage, Email, and Calendar Services

Learn the changes that UCR is making to its Microsoft and Google services after the technology companies announced their new licensing and storage models for higher education institutions.
Zoom logo with boardroom icon, HMNSS 1502 and Sproul 2344 in the background

ITS Teams Up with Campus Partners to Upgrade Campus Spaces to Zoom Rooms

Discover the latest technological advancements in UCR’s general assignment classrooms and conference rooms
Ursa Major logo

Ursa Major Powers Innovative Energy Solution of Award-Winning UCR Research Lab

Discover the UCR-based research lab that successfully harnessed the power of Ursa Major to create solutions for the energy industry
By Astitva Chopra |
Slack interface and logo with UCR Bell Tower in the background

Connect With the UCR Community on Slack

Your UCR NetID credentials are all you need to activate your official UCR Slack account and start collaborating across campus!
Antenna with soundwaves on top of a building with pillars and a microphone and the Rivera arches in the background

Join the UCR Tech Town Hall on October 19, 2023

Exciting things are in store for Highlanders. You won’t want to miss this!
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