Fall 2026 lecturers will: Get an overview of the classroom technology, see a demonstration from ITS on equipment use and classroom hardware, software, and teaching tools, and receive hands-on training.
Starting early 2027, all campus users will be able to search for reports and datasets in UCR’s new data catalog. Datasets and reports will also be added to Looker, the campus reporting platform replacing Cognos.
UCR is offering Unit 18 lecturers the Lecturer Device Program for Local 18. Eligible lecturers may submit a Hardware Request form through the IT Service Portal.
Beginning Wednesday, September 16, 2026, all Highlanders connecting to Zoom must use version 7.1.5 (or newer) to securely join or host meetings. If your device is not managed by UCR, please update now to ensure seamless connectivity.
ITS’ network operations and support staff are preparing the final report for each campus space assessed, which will be released before the end of the year.
The new Zoom Web experience offers a unified, intuitive interface that aims to help users access key features faster and manage settings more efficiently.
ITS has been hard at work expanding the capabilities of The Grove and planning a robust roadmap to help you work smarter. Here is a look at what is new, what is coming soon, and what is on the horizon for The Grove.
UCR secured device service (SDS) users who are still on Windows 10 will have their devices automatically upgraded to Windows 11 on August 4, 2026. This upgrade is crucial as Microsoft no longer offers support for Windows 10, which means devices running Windows 10 after this date will not receive critical security updates.
Four months into the Campus WiFi Assessment Initiative, the team completed walkthroughs of more campus spaces and made minor configuration adjustments.
Following a security enhancement on the campus Virtual Private Network (VPN), Highlanders are now required to authenticate their VPN access using Duo MFA’s secure options.
UCR's Loan2Learn program is ending in June 2026. Current users of the service will receive a notice from ITS via email with instructions on how to return their loaner device. In this article, ITS shares alternative resources for Highlanders who require access to devices or specialized software to complete their coursework.
May 13 Update: Instructure, the maker of Canvas, has informed UCR that user credentials, grades, developer keys, and other core learning data were not compromised. UCR’s instance of Canvas is fully operational and secure to use.
On May 17, 2026, the campus Virtual Private Network (VPN) will undergo an enhancement that will require users to authenticate their access using Duo MFA’s secure options.
UCR has launched The Grove, a new secure campus platform with modern-edge agentic AI and campus data connectors. Early adopters will play a pivotal role in the development of this campus resource, which is designed to help Highlanders reclaim their time.
UCR Information Technology Solutions is pleased to announce the April 29, 2026, soft launch of The Grove—a secure AI campus assistant designed to help you reclaim your time.
UCR recently upgraded its ServiceNow instance to the Zurich release and introduced the new Coral theme that allows users to personalize their workspace.
