Campus unit leaders are encouraged to schedule their team’s migration by May 2, 2025, by sending an email to the R’Mail Services team at rmailservices@ucr.edu.
Starting February 24, 2025, verified push and new authentication options are coming to Duo MFA. Single-use codes via SMS, phone call, and MyAccount “passcodes” will no longer be offered.
Microsoft will end support for Windows 10 on October 14, 2025. Users with devices running on Windows 10 or older operating systems will need to take action before the deadline to maintain optimal security and comply with University of California security mandates.
UCR will upgrade its ServiceNow instance on February 14, 2025. This article summarizes key enhancements and new features across various ServiceNow applications and features that will be introduced upon release upgrade.
UCR ITS is committed to continually improving your experience with the IT Service Portal, ServiceNow. We've recently implemented several key changes designed to make the platform more efficient and user-friendly. These new features are designed to enhance communication, streamline workflows, and empower users with greater control.
Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.
Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide requirements.
Text messaging is one of several tools used to communicate during an emergency and is often the quickest way to be notified. Other emergency campus notification tools include verbal broadcasts from the bell tower, messaging on campus computer screens, email, and voicemail. Below is a list of FAQs about UCR's Emergency Notification System (ENS). What...
Changes that affect UCR’s industry standard technical tools and services directly impact the way Highlanders work, teach, study, and research. Read this article to learn how to mitigate disruptions caused by these changes.
Following the August 1, 2024, retirement of Office 365 A1 Plus for education, UCR is providing affected Highlanders with a complimentary Office 365 A1 license. Visit the blog to learn more about this change.
