IT HelpDesk Services Unavailable During Winter Break

UC Riverside operations will be suspended beginning Monday, December 23, 2024, and will resume on Thursday, January 2, 2025. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the helpdesk. Self-help guidance can be found in the IT Knowledge Base.

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Information Technology Solutions

Making IT Possible

Three students sitting on the grass in front of Rivera Library with a computer in front of them.

IT STARTS HERE

A student in a red shirt is smiling while holding a laptop.
FOR STUDENTS
Your school work sees improvement when technology works for you.
Start Here
faculty member in a red shirt and glasses lectures room of students
FOR FACULTY
Our solutions are transformative for your career.
Start Here
A blonde woman in a lab coat is looking into a microscope.
FOR RESEARCHERS
Feel supported and connected.
Start Here
A worker in a black ITS Staff Shirt is giving a speech
FOR STAFF
The answers you are looking for to do your best.
Start Here
A woman with brown hair in a lab coat speaking into a microphone
FOR GUESTS
Start Here

UCr Gold Line

FOR STUDENTS

New to UC Riverside? The quick links below provide basic guidance on where to start. 

 

GET SETUP

 

Accounts

Enroll in MFA

Enroll in ENS

Learn About MyAccount

Setup MyAccount Security

Log into MyAccount

Tools

Install Zoom

Access R'Web 

Access Email

Access Cloud Storage

Access Canvas (eLearn) 

UCR Network

Connect to WIFI

Install VPN

GET HELP

 

24/7 IT Support

Frequently Asked Questions

Search the Knowledge Base

Check the IT System Status

Reset Your Password 

IT HelpDesk Support 

Submit a Support Ticket

Call for Live Support 

Other Support

Canvas Student Guides

UCR Library

Remote Learning Support

Office of the Registrar

GET RESOURCES

 

Computers + Print Stations

Use the Computer Labs

Borrow a Laptop Short-Term

Borrow a Laptop Long-Term

Print on Campus

Software + Apps

Download Software

Use the Virtual Computer Lab

Access Microsoft Apps

Other Resources 

View Training Tutorials

Find On-Campus Resources

Learn About STF

Learn about RISE

Receive ITS Newsletter

STAY SECURE 

 

Policies + Alerts

Read Security Advisories

Follow Security Policies 

Work Securely When Off-Campus

Security Help  

Report Phishing Emails

Report a Security Concern

Police + Safety Services

Tips + Training

Watch Training Tutorials 

Identify Phishing Emails

Follow Key Security Tips 

UCr Gold Line

FOR FACULTY

New to UC Riverside? The quick links below provide basic guidance on where to start.

 

GET SETUP

 

Accounts

Enroll in MFA

Enroll in ENS

Learn About MyAccount

Set up MyAccount Security

Log into MyAccount

Access UCPath

Tools

Install Zoom

Access R'Space 

Access Email 

Access Cloud Storage

Access Canvas (eLearn)

Receive ITS Newsletter

UCR Network

Connect to WIFI

Install VPN

GET HELP

 

24/7 IT Support

Search the Knowledge Base

Check the IT System Status

Reset Your Password

IT HelpDesk Support

Submit a Support Ticket

Call for Live Support

Request an IT Service

Classroom Support

Request Classroom Support

Request Software

Canvas Instructor Guides 

Teaching Resources 

Other Support

Search the UCR Directory

UCR Learning Center

Campus Information

Academic Personnel

Academic Senate 

UCR Library

GET RESOURCES

 

Software + Apps

Zoom Guidance

YuJa Guidance

Respondus Guidance

iGrade Guidance

Piazza Q&A Guidance

Turnitin Guidance

Poll Everywhere Guidance

Teaching Resources 

Use the V-Lab

Reserve a Computer Lab

Canvas Guidance

Request Canvas Access 

Request Course Merge

Request Course Creation

Request a Campus Website

Learn about RISE

ITS Training Resources 

Student Resources 

Learn about Student Resources

Learn about STF

 

STAY SECURE 

 

Policies + Alerts

Read Security Advisories

Follow Security Policies

OFAC Working Program

Security Help 

Report Phishing Emails

Request a Consultation

Report a Security Concern

Police + Safety Services

Tips + Training

Follow Key Security Tips

Work Securely When Off-Campus

Watch Training Tutorials

Identify Phishing Emails

UCr Gold Line

FOR STAFF

New to UC Riverside? The quick links below provide basic guidance on where to start.

 

GET SETUP

 

Accounts

Enroll in MFA

Enroll in ENS

Learn about MyAccount

Log into MyAccount

Setup MyAccount Security

Tools 

Install Zoom

Access R'Space 

Learn About Microsoft Office

Access o365 via Browser

Configure Outlook for Windows

Access Sharepoint

Access OneDrive

Access UCPath

Receive ITS Newsletter

UCR Network

Connect to WIFI

Install VPN

 

GET HELP

 

24/7 IT Support

Search the Knowledge Base

Check the IT System Status

Reset Your Password

IT HelpDesk Support

Submit a Support Ticket

Call for Live Support

Request an IT Service

Request Software

Request Hardware

Other Support

Search the UCR Directory

UCR Learning Center

Campus Information

Human Resources

Business + Financial Services

Staff Assembly

Campus News

 

GET RESOURCES

 

Business Unit Resources

UCPath ServiceLink Forms

HR or APO Request

eForms Guidance

Financial & EACS Request

iTravel Guidance

GradSIS Guidance

Request a Campus Website

Mail Group Request

Browse IT Service Catalog

ITS Training Resources

Software + Apps

Zoom Guidance

Microsoft Teams Guidance

OneDrive Guidance

SharePoint Guidance

OneDrive VS SharePoint

 

STAY SECURE 

 

Policies + Alerts

Read Security Advisories

Follow Security Policies

OFAC Working Program

Security Help

Report Phishing Emails

Request a Consultation

Report a Security Concern

Security Policy Exemption

Campus Camera System

Shibboleth Integration

Police + Safety Services

Tips + Training 

Follow Key Security Tips

Work Securely When Off-Campus

OFAC Working Program

Watch Training Tutorials

Identify Phishing Emails

 

UCr Gold Line

FOR RESEARCHERS

New to UC Riverside? The quick links below provide basic guidance on where to start.

 

GET CONNECTED

 

Email

Contact Research Computing

Social

Join the Slack Channel

Follow Us on Twitter

 

GET HELP

 

24/7 IT Support

Search the Knowledge Base

Check the IT System Status

IT HelpDesk Support

Submit a Support Ticket

Call for Live Support

 

GET RESOURCES

 

Research Computing Services

Submit a Request

Learn About Available Resources

Computing 

Data Management

Software 

Storage 

Training and Consultation

 

STAY SECURE

 

Policies + Alert

Read Security Advisories

Follow Security Policies

OFAC Working Program

Security Help

Report a Security Concern

UCr Gold Line

FOR GUESTS

Visiting UC Riverside? The quick links below provide basic guidance on IT services available to you.

 

GET SETUP

 

Connect to WIFI

Connect to Eduroam

 

GET HELP

 

Search the Knowledge Base

Check the IT System Status

Submit a Support Ticket

Call for Live Support

 

GET RESOURCES

 

Print on Campus

View the Campus Map

Visitor Parking

 

STAY SECURE 

 

Report a Security Concern

Police + Safety Services

 

 

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