24 Sep
ITS Implements Improved Student Printing Options
We are pleased to announce a new solution for student printing that is available now!
Based on feedback we received in the Winter 2018 Campus Technology Assessment Survey, Information Technology Solutions (ITS) worked over the summer to implement 14 new cloud printing kiosks across campus – powered by the wēpa printing solution.…
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31 Aug
Leveraging Data to Transform the Enterprise IT Helpdesk
This past month, over 20 individuals from UCR ITS attended the annual University of California Computing Services Conference (UCCSC) held at UC Davis. For three days, our staff was able to network with other UC campus IT professionals to not only discuss current projects and problems facing the information technology industry as a…
Read More »aboutIsrael Fletes and Sam Robbin presenting to a group of attendees.
20 Jun
Building Relationships and Trust: The Key to Improving Security
With 20 years of military IT background, UCR’s Chief Information Security Officer (CISO) John Virden knows when to get in on the ground floor. So when UC CIO Tom Andriola and UC CISO David Rusting called for campus volunteers to participate in a collaborative cybersecurity research project, Virden was the first to take the leap –…
Read More »aboutMembers of the information security team are shown above, left to right: Bill Green, Jonathan Ocab, Chris Loo, Ashwin Mathew, John Virden, Andrew Tristan.
700,000
emails are supported per day.
175
system databases are managed, storing 30 terabytes of data.
40,000
support tickets are addressed annually.