Customer Support Enhancements to MyAccount
The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and...
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ITS Unveils the New CAS Experience for UCR
Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems—Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these...
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Scheduled Maintenance for R’Space & R’Web on June 5, 2020
Please be advised that the R’Space and R’Web portals will be unavailable from 10pm on Friday, June 5, until 3am on Saturday, June 6, as a result of a major upgrade to the uPortal system. During this four-hour maintenance window...
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emails are supported per day.
system databases are managed, storing 30 terabytes of data.
support tickets are addressed annually.