BearHelp Presenters
Leveraging Data to Transform the Enterprise IT Helpdesk

This past month, over 20 individuals from UCR ITS attended the annual University of California Computing Services Conference (UCCSC) held at UC Davis.

Read More »aboutIsrael Fletes and Sam Robbin presenting to a group of attendees.
ISO Team
Building Relationships and Trust: The Key to Improving Security

With 20 years of military IT background, UCR’s Chief Information Security Officer (CISO) John Virden knows when to get in on the ground floor.

Read More »aboutMembers of the information security team are shown above, left to right: Bill Green, Jonathan Ocab, Chris Loo, Ashwin Mathew, John Virden, Andrew Tristan.
ITS OE Showcase
Campus Departments Seek New Ways to Improve Business and Research

A number of departments across campus have combined their efforts and resources to build a new system aimed at saving money, and improving research and business practices.

Read More »aboutITS OE Showcase
700,000
emails are supported per day.
175
system databases are managed, storing 30 terabytes of data.
40,000
support tickets are addressed annually.