Information Technology Solutions

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ServiceLink Knowledge Base

For all application, service, and tool self-help support documentation, tips and tricks, visit the ServiceLink Knowledge Base.

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research, analytics

Research at Your Fingertips

UCR students, faculty, and staff have access to the Gartner research portal

Enter the Gartner Research Portal

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System Status Inquiries?

Visit TechAlerts

A New Way to Print

Learn more about Cloud Printing

A New Way to Serve UCR's Technology Needs

Chromebook Sale

SOLD OUT! We apologize but we are out of inventory. Thank you to everyone who purchased a device.

MyAccount 2020 Enhancements

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and...

CAS 2020 login rev

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems—Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these...

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700,000

emails are supported per day.

175

system databases are managed, storing 30 terabytes of data.

40,000

support tickets are addressed annually.

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