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ServiceLink Knowledge Base
For all application, service, and tool self-help support documentation, tips and tricks, visit the ServiceLink Knowledge Base.
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A New Way to Serve UCR's Technology Needs
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UCR Phishing Email Simulations

Keeping our campus safe is a top priority. A critical part of campus safety means keeping our electronic data such as research, grades, and personal information away from those who should not have it. Phishing (pronounced ‘fishing’) is one of...
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Watch Out For Business Email Compromise Scams

During the past several months, the Information Security Office has been working diligently in order to investigate and continuously defend UCR against a Business Email Compromise (BEC) attack campaign that primarily targeted UCR employees. However, it appears the BEC attacks...
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UCR Guide to Using Microsoft SharePoint

Information Technology Solutions (ITS) is pleased to announce a new training offering that is now available in the UCR Learning Center (LMS). UCR SharePoint Guide This guide provides an overview of SharePoint, including using SharePoint pages, SharePoint Document Libraries, and...
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700,000
emails are supported per day.
175
system databases are managed, storing 30 terabytes of data.
40,000
support tickets are addressed annually.