IT HelpDesk Services Unavailable During Winter Break

UC Riverside operations will be suspended beginning Monday, December 23, 2024, and will resume on Thursday, January 2, 2025. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the helpdesk. Self-help guidance can be found in the IT Knowledge Base.

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Information Technology Solutions

Making IT Possible

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LEARN ABOUT ITS

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ABOUT ITS AT UCR

Your central IT organization

Through technical expertise, innovation, and collaboration we support teaching, learning, working, and research at UC Riverside.

166
ITS Staff Members
31,580
Highlanders Served
21,592
Tickets + Calls Answered Last Year
127
Services + Apps Provided

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OUR MISSION
Empower diverse people and champion new ideas to deliver technology excellence, information security, and improved user experience through alignment with the UC Riverside (UCR) mission, vision, and values to drive knowledge creation, innovation, sustainability, research, scholarship, and public good.
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OUR VISION
Simplify, improve, and leverage technology for the betterment of the staff, student, and faculty experience by providing a robust common platform that can support the unique needs of the academic and research mission in alignment with UCR’s strategic objectives (i.e., enrollment growth, increasing philanthropy, supporting research, improving data and reporting, facilities improvements).
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OUR VALUES
Our work is driven by our values of agility, innovation, integrity, collaboration and resilience, and diversity and inclusion
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UCR ITS STRATEGY AND MISSION
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Who does IT at UCR?

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Information Technology Solutions (ITS)
WHAT WE DO
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Distributed Campus IT Partners
WHO THEY ARE

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MEET OUR TEAM

MEET THE CIO

Matthew Gunkel joins us from the University of Missouri, where he served as Chief Online Learning and Technology Officer. There, he led the digital vision, educational technology, learning analytics, and online roadmap for the four campuses that comprise the public university system for the state of Missouri. Under his leadership, the university combined over 300 academic programs into a cohesive online presence, complete with an enhanced technology platform.

As Associate Vice Chancellor and Chief Information Officer for UC Riverside, Matt is charged with enabling the support of strategic priorities and collaborative partnerships, as well as strengthening ITS through improvements to IT services that directly support teaching, learning, research, and working at UCR.

ITS GOVERNANCE

Learn how ITS Governance supports UC Riverside's mission and initiatives. Click the button below to visit the Governance webpage and get to know each Advisory Board's function and members.

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OUR DIVISIONS

Reference the ITS Org Chart

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MAJOR PROJECTS + INITIATIVES

Learn about the key IT efforts that are supporting UCR's mission and growth 

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Careers at ITS
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See Openings

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JOIN OUR TEAM

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CAREERS AT ITS
Are you interested in a fulfilling career that makes a difference in the lives of students, faculty, and staff? We couldn't be more proud of the work we do at UCR and we're currently looking for more talented individuals to join our team.
APPLY NOW

 

 

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