ITS proudly recognizes Network Administrator Raymond Reyes as the December 2024 Employee of the Month for leading the Phoenix Project and implementing process automations that yield increased efficiency. Nominated by Gerrit Schut and Justin Lindeman, Raymond’s contributions significantly improved ITS’ network operations, saving time and resources while enhancing customer service.

Raymond played a key role in modernizing UCR’s network infrastructure by leading the Phoenix Project, an initiative aimed at upgrading buildings to the latest networking equipment. This project, which included Batchelor Hall, CHASS North and South, the Bookstore, CNC, Physics, and the School of Medicine, significantly increased wired and wireless speeds, improving network performance by up to 2.5 times in upgraded locations. The network refresh efforts spearheaded by Ramond not only enhanced current infrastructure but also set the foundation for UCR’s upcoming transition to Software-Defined Networking (SDN), a cutting-edge network technology designed to optimize connectivity and scalability.

Raymond’s technical innovation has been instrumental in streamlining ITS’ network operations. Aside from leading the Phoenix Project, he also developed automation scripts for critical network processes, including setting up new switches, creating backups, and scraping device information. These automated solutions have significantly improved workflow efficiency, allowing the network team to focus on strategic improvements rather than repetitive manual tasks.

Beyond his technical contributions, Raymond is known for his willingness to impart his knowledge and share best practices with his team so they can grow their skills.

“He [is] open to training other team members so they can further their career. He is always willing to jump in to any problem and help fix it or help find a solution,” Gerrit shared.

Justin added, “Raymond is a team player who is willing to take the [reins] with whatever is asked of him and is quick to assist other team members [when needed].”

His ability to propose and implement solutions quickly has led to measurable improvements, resolving time-related inefficiencies and ensuring that ITS continues to provide high-quality network services to the campus community. His expertise in best practices and innovative automation has been a game changer for the network team, setting a strong foundation for future enhancements.

Through his leadership, technical expertise, and commitment to innovation, Raymond has had a tremendous impact on ITS operations and the UCR community. His dedication to teamwork, problem-solving, and process improvement makes him truly deserving of this recognition. Congratulations, Raymond, on this well-earned achievement! 

Do you have colleagues who deserve recognition for their hard work and dedication? Nominate them for one of ITS’ Employee Recognition Programs!

Staff members can be nominated for Employee of the Month or Team of the Quarter. Use our form to submit your nomination for the next Employee of the Month.