Survey Insights Center

Our Mission

Welcome to the Survey Insights Center. Our goal is to support the campus community in gathering high-quality data while respecting the time and attention of our students, faculty, and staff.

We view surveys as a critical method of data collection. To drive data-informed decision-making, we provide consultation services to ensure you are asking the right questions, at the right time, to the right people.

icon of survey database floating over the university of riverside campus

Help Us Build the Student Survey Inventory!

To better serve the campus, we are building a comprehensive student survey inventory. This will provide visibility into who is being surveyed, when, and about what, to help facilitate cross-campus collaboration and data access. Once available, the student survey inventory will be accessible via Looker.

We need your help. If you are currently administering a student survey, have one planned, or possess historical survey data, please let us know.

By sharing your student survey details, you help the campus:

Identify gaps in our current data.
Prevent students from receiving duplicate questions.
Create a shared platform for data insights.

Student Survey Best Practices & Guidelines

To ensure high-quality data collection and a positive experience for our campus community, ITS provides comprehensive guidance on designing and distributing student surveys. Review our knowledge base article (UCR NetID login required) to learn how to optimize your survey for mobile users, increase completion rates, and navigate campus distribution timelines effectively.

View Full Survey Guidelines

Submit Your Survey to the Inventory

Submit Survey Details »

When submitting, please be prepared to share your research goals, target audience, distribution dates, and the survey administrator point of contact.

Questions? Email the Data Team at datastudent6@ucr.edu .

Why Partner With Us?

We are solving two major challenges on campus: survey fatigue and data duplication.

Combating Low Response Rates:
- Students receive a high volume of survey requests, leading to "survey fatigue." We help coordinate timing to ensure your survey doesn't get lost in the noise.
Leveraging Existing Data:
- Before you build a new survey, we help you determine if the data you need already exists.
Improving Data Quality:
- We provide expertise on survey design to ensure you collect effective data that leads to real insights.
Delivering Actionable Insights:
- Our goal is to make survey data accessible to those who need it to inform their decision making or improve their services.

Our Services

The Survey Insights Center is a new campus initiative. Whether you are a Dean, department chair, business analyst, or communication specialist at UCR, we are here to actively support your data needs.

Survey Design Consultation

Get expert advice on crafting appropriate questions to get unbiased, useful answers.

Survey Build

Assistance with building surveys in survey platforms such as Qualtrics and Google Forms.

Survey Inventory Check

A review of our central inventory to see if another department is already collecting the data you need.

Collaboration Opportunities

Identifying opportunities to combine your survey with others to increase reach and reduce campus emails.

Distribution Guidance

Advice on the best platforms and methods for distributing your survey to your target audience.

Survey Distribution

Assistance with survey distribution to your target audience.

Survey Result Analysis

Expert review and guidance on analyzing survey results to help you understand insights and identify action items.

Survey Data Repository

Collection of survey questions and responses and integration with other datasets within the UCR Data Warehouse to deliver comprehensive student data.

Frequently Asked Questions

How do I request a consultation?

To request a consultation, please email our Survey Researcher at datastudent6@ucr.edu and share the basic details of your project. This will allow our team, led by the campus Chief Data Officer, to prepare for your consultation.
I usually work with Student Affairs for surveys. Is this different?
We work in close collaboration with Student Affairs and Institutional Research.
- If your inquiry is specific to Student Affairs programming, continue to utilize your existing channels.
- However, if you are unsure, or if your survey overlaps with broader campus data, please email our Survey Researcher at datastudent6@ucr.edu. We will coordinate behind the scenes to ensure you are routed to the correct expert and that your survey is logged in the central inventory.