REMAIN VIGILANT! Please Be Aware of an Increase in Cyberattacks at UC Riverside

UC Riverside is a prime target of attacks from cybercriminals, including but not limited to phishing, ransomware, and job offer scams. Some of these attacks have already claimed victims at UCR this year. The financial, mental, and emotional toll of cyber crime is immense, which is why ITS wants to remind the Highlander community to follow cybersmart practices and remain vigilant when using technology. Visit its.ucr.edu/iso-alerts for current security alerts. Visit its.ucr.edu/cybersmart for cybersmart tips and resources. 

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ITS Implements Improved Student Printing Options

We are pleased to announce a new solution for student printing that is available now! Based on feedback we received in the Winter 2018 Campus Technology Assessment Survey, Information Technology Solutions (ITS) worked over the summer to implement 14 new cloud printing kiosks across campus – powered by the wēpa printing solution. You no longer...
| BearHelp

Leveraging Data to Transform the Enterprise IT Helpdesk

This past month, over 20 individuals from UCR ITS attended the annual University of California Computing Services Conference (UCCSC) held at UC Davis. For three days, our staff was able to network with other UC campus IT professionals to not only discuss current projects and problems facing the information technology industry as a system but...
By Azra Ayers | | Information Technology Solutions, BearHelp

Meet the BearHelp Leadership Team

Information Technology Solutions (ITS) would like to introduce you to the BearHelp leadership team. This team is responsible for the strategic direction and continuous improvement of the campus technology support division within ITS. They are here to serve your technology support needs. Sam Robbin, Director of Campus Support & Assessment Under his strategic leadership with...
By Azra Ayers | | BearHelp