Please be aware that during Fall quarter, 2019, all UCR faculty, staff, and students will be asked to confirm their enrollment for mobile/SMS text messages from the UCR Emergency Notification Service (ENS). The specific date for this ENS update is forthcoming and will be published in this article and other campus communication channels. Below is a list of FAQs about this update.
What is the Emergency Notification Service (ENS)?
- UCR’s ENS is used to notify and update faculty, staff, and students about emergencies or dangerous situations involving an immediate threat to the health and safety of our university community.
What changes are being made to ENS?
- All cell phone number(s) on file with the University for campus employees (in UCPath), and students (in the Banner student system) will be automatically imported to campus ENS for emergency text message/SMS notifications.
What will the impact be to faculty, staff, and students?
- The first time a faculty, staff, or student user logs in to UCR's Central Authentication Service (CAS), on or after the update, they will see a pop-up window asking them to verify their cell phone numbers on file for ENS.
- Users will also be provided information on how to update or add a new cell phone number if needed.
- Please note that this verification process will repeat annually; faculty, staff, and students will be required to re-confirm their phone number(s) for ENS every Fall quarter.
What can be done now to prepare for the update?
- All faculty, staff, and students are encouraged to review and update their personal contact information on file with UCR.
- Students: Update personal contact information in Banner | Instructions
- Faculty and Staff: Update personal contact information in UCPath | Instructions
*Student employees can update their information in both UCPath and Banner
- Please email BearHelp@ucr.edu or call 951-827-4848 (IT4U) if you have any questions or concerns.
Thank you for taking a proactive approach to update your information and protect the safety of yourself and those around you at UCR.