UCR's Storage Reclamation Efforts

In keeping with UCR's planned storage reclamation efforts, over-quota alumni and ineligible Google Workspace accounts were recently reset or deactivated, respectively. This process permanently deleted the data associated with these accounts. As a result, ITS is no longer able to offer any data recovery support.

Workaround for Student Registration Issues

UCR is aware of the registration issues that students are experiencing and is working with the vendor to resolve the root issue.  They have identified the defect and are committed to giving us a fix as quickly as they can. Until that time, a potential workaround is to refresh the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to resolve blank pages or non-functional buttons without clearing the browser's cache and logging out and back in.

No Download Required: New Virtual Computer Lab

Instructional Software Now Available to Students and Faculty through Software Virtualization

Information Technology Solutions (ITS) is proud to introduce software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit http://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store.  

Users of the new Virtual Lab can upload a document from their computer hard drive or storage device into the virtual environment, work on their documents using the desired application, and then download a copy of their new or revised document onto their computer hard drive or storage device. This feature, along with many others, make the new UCR VLab app store a convenient and user-friendly way for students to perform their coursework without needing to obtain a software license or use a specific computer operating system.  

The new UCR Virtual Lab through Apporto was made possible by the Student Technology Fee (STF).

Currently, all available applications can be accessed through one of two “desktop” views:  

  • GPU Apps Full Desktop features:
    • ArcGIS Desktop 10.8 
    • ArcGIS Pro 
    • Microsoft Office 2019 (Word, Excel, PowerPoint, etc.)
  • RDS Apps Full Desktop features:
    • EViews 11 
    • IBM SPSS Statistics 26 
    • JMP Pro 15 
    • MATLAB R2020a 
    • Microsoft Office 2019 
    • Minitab 19 
    • R for Windows 3.6.3 
    • RStudio 1.2.5033 
    • SAS 9.4 
    • Stata 16 
    • Wolfram Mathematica 12.1 

For complete instructions on how to use the new UCR VLabread this Knowledgebase article.   

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