On March 11, 2026, UC Riverside will decommission its old virtual private network (VPN), Palo Alto (GlobalProtect). This follows the launch of the new campus VPN, Cisco Secure (AnyConnect), in October 2025.

To ensure continued access to the campus VPN, users of GlobalProtect VPN should transition to using Cisco Secure (AnyConnect). The campus VPN upgrade is part of Information Technology Solutions’ (ITS) efforts to further improve UCR’s network infrastructure.

Linux, Chromebook, Android, and iOS Users

Highlanders who use the VPN with devices that have Linux, Chrome, Android, or iOS operating systems (i.e., Linux machines, Chromebooks, phones, or tablets) may find installation and configuration guidance in the IT knowledge base. If this applies to you, please find guidance below:

Guidance for Linux

Guidance for Chromebook

Guidance for Android

Guidance for iOS

Windows and Mac Users 

Self-managed Device

Highlanders who manage their own Windows or Mac device may download the new Cisco Secure (AnyConnect) campus VPN. Installation and configuration guidance is available in the IT knowledge base.

University-managed Device 

Highlanders who use university-managed devices (including departments that are part of Secured Device Services) may connect to the new campus VPN from their device.

Guidance on how to connect to Cisco Secure (AnyConnect) VPN for Windows users and Mac users are available in the IT knowledge base.

IT Support

If you experience any issues with VPN or network connectivity, please submit a ticket or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00 pm. For in-person support, please visit the IT Support Services stations located at the first floors of the Rivera and Orbach libraries and the Student Success Center between Monday through Friday, 8:30 am to 5:00 pm.