Administrative Computing (also known as Institutional Computing) provides UCR with the highest quality programming and technical services possible, supporting campus instruction, research, and public service. Administrative Computing fulfills its mission primarily via the support of the campus Payroll Personnel System (PPS) and the Student Information System (SIS). The Administrative Computing group also supports others applications and services as needed by the campus and the University of California Office of the President (UCOP). In all its endeavors, the Administrative Computing team will abide by UCR's policies and procedures and will strive to operate within budget and per approved campus recharge rates.

Fee
$125.53 per hour

The Application & Multimedia Development group (AMD) provides the UCR Campus and community with advanced visual communication expertise in web development, multimedia development, marketing concept design, database design and print media. AMD's diverse and knowledgeable staff is committed to providing strong and insightful direction for the UCR's digital future.

Fee
$73.07 per hour

The mission of the Computer Support Group (CSG) is to provide high levels of service and support to UCR's academic and staff desktop computer users. By providing reliable, timely and knowledgeable service to the campus, the CSG group will help keep the campuses computer users running efficiently so they can perform their necessary duties. As CSG provides these services, the unit will operate within budget and per the campus approved rate schedule.

Fee
$73.59/hour

Communications Infrastructure Fee
The Communications Infrastructure Fee rate was approved by the Executive Vice Chancellor and Provost and will replace the Communications Worker Fee and the Telephone Line Charge Rate. 

Line Charges

Instrument Maintenance

Billable Work Orders

*There is a minimum half hour charge at the billable work order rate for all advanced network services.

No Charge Services

• Network Outage/Campus/Bldg.
• No Network Connectivity/Desktop
• IP Issue/Problem/Duplicates
• Wireless Coverage Issue
• Wireless Problem/No Access/Slow, etc.
• Cname Adds/Changes
• DNS Changes
• DHCP Bldg./Dept. Conversions
• ACL "Access Control Lists"
• Customer Requested Network Analysis or Performance Testing of Applications
• Add or Remove Customer Network or VLAN

Fee for Service

• Add Network Connection/IP/DHCP/Hostname
• Move Network Connection, etc.
• Customer Requested Network Redesign
• Temporary Networking Design/Set-Up for Short-Term Events
• Network for "Non-Standard" Host, Wired or Wireless
• Customer Requested Network Upgrades, Wired or Wireless

Tolls

*Domestic includes U.S., AK, HI, Puerto Rico, USVI, Guam, NCMI Interstate Virtual Network Services, and Canada. International calls are billed at the rate charged UCR by our contract. The cost varies by Country.

Other Rates

Firewall services provide protection to specific campus networks or groups of computers. Unlike an enterprise firewall positioned between the campus intranet and the internet, this solution only provides protection to the local systems behind the building/lab/department firewall.

ITS has developed a network firewall service based upon a relatively low-cost Intel (PC) firewall running FreeBSD (Unix for a PC). The rules for monitoring and controlling network traffic through the firewall are developed, managed, and updated by C&C, in accordance with the ongoing security requirements of a department or organizational unit.

Annual Firewall Rate
$4,159/annually; $75.34/hourly

Multimedia & Classroom Technology provides and maintains presentation technology in support of instruction, innovative teaching, and special events.  It also follows the Classroom Technology Plan (written and implemented by ITS), which demonstrates our commitment to classroom technology renewal and replacement.  100% of UCR's general assignment classrooms are equipped with LCD data/video projectors, PC computers, clicker receivers (H-ITT), VHS VCRs, DVD players, podcasting capabilities, networked control panels, wireless network and wired network connections.  Lecture halls have also been equipped with wireless microphones and document cameras.  ITS staff is available for consultation on classroom design issues or the planning of special events.

Equipment Rentals