Please try your request again. If the problem persists, you will need the following information to submit a support ticket:

• Any error messages received when trying to access the application 
• The name of the application you are trying to access 
• The date and time of your last attempt to access the application
• Your UCR NetID 

Once you have the above information, please submit a support ticket in the UCR ServiceLink portal. Under category select "Identity Management" and under subcategory select "Shibboleth." If you are unable to submit a ticket or would prefer to speak to a live helpdesk associate, you can reach BearHelp Monday - Friday from 8 AM to 5 PM at 951-827-4848.