REMAIN VIGILANT! Please Be Aware of an Increase in Cyberattacks at UC Riverside

UC Riverside is a prime target of attacks from cybercriminals, including but not limited to phishing, ransomware, and job offer scams. Some of these attacks have already claimed victims at UCR this year. The financial, mental, and emotional toll of cyber crime is immense, which is why ITS wants to remind the Highlander community to follow cybersmart practices and remain vigilant when using technology. Visit for current security alerts. Visit for cybersmart tips and resources. 


Coming Soon: Change in Accessing UCR Systems

As part of the University’s efforts to address the increasing threats to the security of our information systems and data, Information Technology Solutions (ITS) is now offering the use of Multi-Factor Authentication (MFA) for all UCR faculty, staff and enrolled students. With today’s increased chance of compromised credentials, even if your password is compromised, MFA...

ITS Gives Back to Campus

For the past 10+ years, Information Technology Solutions (ITS) at UC Riverside annually raises and donates approximately $2,000 to local charities during the holiday season. This year, we wanted to choose an organization closer to home. With more than 6 out of 10, or 62.5%, of UCR students surveyed experiencing food insecurity (the limited or...

ITS Implements Improved Student Printing Options

We are pleased to announce a new solution for student printing that is available now! Based on feedback we received in the Winter 2018 Campus Technology Assessment Survey, Information Technology Solutions (ITS) worked over the summer to implement 14 new cloud printing kiosks across campus – powered by the wēpa printing solution. You no longer...
| BearHelp

Campus Departments Seek New Ways to Improve Business and Research

A number of departments across campus have combined their efforts and resources to build a new system aimed at saving money, and improving research and business practices. The campus community learned details about this realignment at UC Riverside’s second-annual Organizational Excellence Showcase Event on April 30. Organizational Excellence, or OE, is a grassroots initiative that...
By Samantha Stanfill |

Meet the BearHelp Leadership Team

Information Technology Solutions (ITS) would like to introduce you to the BearHelp leadership team. This team is responsible for the strategic direction and continuous improvement of the campus technology support division within ITS. They are here to serve your technology support needs. Sam Robbin, Director of Campus Support & Assessment Under his strategic leadership with...
By Azra Ayers | | BearHelp

Meet UC Riverside CISO John Virden

John Virden became chief information security officer (CISO) at the University of California, Riverside, earlier this year. He has been in information security for over 20 years, starting in the US Navy, where he earned his master’s degree. After the Navy, Virden worked as a Department of Defense contractor in information security for many years...
By Reign Nelson | | Information Security

Tax Season - W-2 Awareness

This time each year the IRS and various law enforcement groups observe a marked increase in phishing scams aimed at collecting employee W-2 forms which risk exposing crucial employee information such as Social Security numbers and other data used for identity theft. To combat this threat, the IRS established an incident reporting method: Email
By Bill Green | | Information Security

Most UCR Websites to Change - Here's What That Means for Your Existing Site(s)

Information Technology Solutions and University Communications have partnered to bring Drupal and Acquia’s Site Factory service to campus to replace the current system, Omni Update. This new platform seeks to provide a more robust, feature-rich, easy-to-use web solution to eligible sites across campus. The roll out will also include a new online campus calendar system...
By Madeline Adamo | | Enterprise Solutions

IT Solutions: A New Way to Serve UCR's Technology Needs

For UC Riverside’s Information Technology Solutions (ITS) – formerly known as the Computing and Communications (C&C) department – a name change comes with great responsibility. “Our new mission to enable customer (campus) success is simple, yet carries a huge responsibility,” said Danna Gianforte, chief information officer and associate vice chancellor of the department. For Gianforte...
By Sandra Baltazar Martinez | | Information Technology Solutions