In light of the Chancellor’s notice of remote instruction for the first two weeks of winter quarter, the UCR Information Technology Solutions (ITS) and Exploration Center for Innovative Teaching and Engagement (XCITE) would like to provide a comprehensive list of resources that support remote instruction.
TEACHING.UCR.EDU: This website contains a robust list of teaching resources, including support for designing and developing remote classrooms, as well as training resources for instructional tools, such as Zoom, YuJa, and Canvas. Faculty can also request teaching assistance directly via the XCITE support form.
ONTHERISE.UCR.EDU: Per the Chancellor’s guidance, campus will remain open to employees. Instructors are encouraged to utilize the technology in their designated classrooms to instruct fully remote audiences. This website contains information about designated Rooms for Increasing Student Engagement (RISE), which are general assignment classrooms equipped with advanced instructional technology to support various modes of teaching, including remote instruction. The website includes training videos for equipment operation as well as pedagogy functions.
CLASSROOM TRAINING: Quarterly instructional technology training for faculty scheduled to teach in the large lecture halls was completed the week of December 13, 2021. As a reminder, the ITS Multimedia team will visit large classrooms on the first day of instruction (January 3, 2022) to provide hands-on technical support, if needed. Instructors teaching in small classrooms can request one-on-one training from ITS Multimedia. To request Multimedia services or support, please complete the service request form in the IT service portal at ithelp.ucr.edu.
Additional campus resources:
Additional IT resources:
Please note that campus is closed from December 23, 2021, through January 2, 2022, in observance of the holidays. In an effort to provide emergency support to faculty as they make the switch to remote instruction, XCITE staff will be available to respond to teaching support requests from December 27, 2021, through December 30, 2021. However, ITS services will be unavailable for the duration of winter break. IT calls and support tickets submitted during this period will be processed on January 3, 2022. If you are having trouble accessing an IT service or application, please visit techalerts.ucr.edu to see if the service is currently undergoing planned maintenance or experiencing a known disruption.