Latest Blog Posts

MyAccount 2020 Enhancements

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...
CAS 2020 login rev

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems— Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As...
Apporto VLab

New Virtual Computer Lab

Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...

New Training Available: UCR DocuSign Guide

Information Technology Solutions (ITS) is pleased to announce that a new training offering is now available in the UCR Learning Center (LMS). This guide provides an overview of DocuSign functionality including the signing and sending of documents, setting up documents for completion and signature and completing and signing received documents. Begin Training You can access...
By Darren Tiley |

What to do if you Suspect Email Phishing at UCR

Phishing emails are crafted to look legitimate but contain malicious programming or content used to capture sensitive data, which can put you and your workplace at risk. Here's how to protect yourself and UCR.
By ITS Staff |

A New Virtual Private Network (VPN) at UCR

UCR Information Technology Solutions (ITS) will introduce a new Virtual Private Network (VPN) solution for campus use on March 2, 2020. The new VPN ( Palo Alto GlobalProtect) is scheduled to replace the current campus VPN ( Cisco AnyConnect). Why is UCR introducing a new campus VPN? Palo Alto’s GlobalProtect VPN offers greater security features...

UCR Guides to Using Microsoft OneDrive & Teams

Information Technology Solutions (ITS) is pleased to announce that two valuable new training offerings are now available in the UCR Learning Center (LMS). UCR OneDrive Guide This guide provides an overview of Microsoft OneDrive functionality including creating shared folders, uploading to OneDrive, and syncing OneDrive files with your device. Begin Training UCR Teams Guide This...
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