Latest Blog Posts

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Concur Travel and Expense, UC Riverside’s new travel system, will deploy campus wide on July 25, 2022.

The Impact23 program is pleased to announce the deployment of the Concur Travel and Expense system in just a few short weeks. Concur is the first system in the campus’ multi-year initiative, Impact23, to update many of our aging administrative systems. This milestone is more than eight months in the making and has involved participation...
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UCR ITS Bests UCSB and SDSU to Win Google Cloud Hero Cup

UC Riverside Information Technology Solutions (ITS)–campus’ central IT organization–won the inaugural Google Cloud Hero Cup against competitors from UC Santa Barbara and San Diego State University. The gamified Google Cloud training took place over the course of three hours on Friday, June 24. Each University was represented by its respective IT professionals, who competed head-to-head...
A computer screen with the canvas logo over Watkins wall

Canvas is UCR’s New Learning Management System

As of July 1, 2022, Canvas (eLearn) is UC Riverside’s official learning management system, replacing Blackboard (iLearn). To log into Canvas, please go to elearn.ucr.edu.
An animated phishing hook over the student success center staircase

Something Look "Suspish"? Ring the PhishAlarm!

Information Technology Solutions (ITS) is pleased to announce the release of PhishAlarm, an email add-in that allows you to easily report a suspected phishing email. Campus users can now report a suspicious email at the click of a button.
An animated speedometer and wifi symbol

Up to Speed: New Internet Routers in the Residence Halls

Students living in UCR residence halls may notice a difference in internet connectivity upon returning from spring break! While students have been away, Information Technology Solutions (ITS) has been working hard to improve an important part of the technology infrastructure in four of the UCR residence halls. In Aberdeen-Inverness, Glen Mor (phase 1), Lothian, and...
An animated checklist over the citrus fields and orange sculpture

Notice of Federally Prohibited Devices and Campus Compliance Plan

ITS will make a change to campus networking services on June 30, 2022, that will affect anyone attempting to make a wired connection to the UCR-secure network using a Federally restricted device. All University employees are responsible for conducting their work in accordance with the new campus NDAA 889 Compliance Plan. UC Riverside is legally...
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ITS Streamlines UCR HR Processes by Developing a Comprehensive HRMS Solution

The University of California, Riverside Information Technology Solutions (ITS) team is proud to announce the development of Human Resources Management System (HRMS), a new multi-tenancy software built in conjunction with UCR Human Resources that effectively and seamlessly combines five existing human resources systems--iRecruit, iReview, CareerTracks, JDS, and Title & Pay Plan--into one portal.
Loan2Learn Banner

How Loan2Learn Has Provided Equitable Access to Remote Education

ITS is pleased to report that the L2L program continues to grow and help students overcome financial barriers that would otherwise inhibit their access to required remote learning technology.
Student Software Catalog

New Software Catalog Provides Quick & Easy Access for Students

Requesting instructional software has never been easier thanks to the new and improved student Software Catalog experience! The Software Catalog, now conveniently located within the ServiceLink portal...

Mac Users Cautioned to Wait to Update

As with all major upgrades, Information Technology Solutions encourages Mac users not to update when prompted, as many systems you use to work and learn at UCR -- including the Virtual Private Network (VPN) and Sophos antivirus software -- will not be compatible with the Big Sur operating system.
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Loan2Learn Banner

Resources Available for Students in Need of Technology for Remote Learning

UCR Information Technology Solutions (ITS) is pleased to announce that it has enhanced and made permanent the Loan2Learn (L2L) Program for students in need of off-campus access to a learning device. ITS is currently accepting applications for the 2020 Fall quarter.
MyAccount 2020 Enhancements

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...
CAS 2020 login rev

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems— Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As...
Apporto VLab

New Virtual Computer Lab

Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...

New Training Available: UCR DocuSign Guide

Information Technology Solutions (ITS) is pleased to announce that a new training offering is now available in the UCR Learning Center (LMS). This guide provides an overview of DocuSign functionality including the signing and sending of documents, setting up documents for completion and signature and completing and signing received documents. Begin Training You can access...
By Darren Tiley |

What to do if you Suspect Email Phishing at UCR

Phishing emails are crafted to look legitimate but contain malicious programming or content used to capture sensitive data, which can put you and your workplace at risk. Here's how to protect yourself and UCR.
By ITS Staff |

A New Virtual Private Network (VPN) at UCR

UCR Information Technology Solutions (ITS) will introduce a new Virtual Private Network (VPN) solution for campus use on March 2, 2020. The new VPN ( Palo Alto GlobalProtect) is scheduled to replace the current campus VPN ( Cisco AnyConnect). Why is UCR introducing a new campus VPN? Palo Alto’s GlobalProtect VPN offers greater security features...

UCR Guides to Using Microsoft OneDrive & Teams

Information Technology Solutions (ITS) is pleased to announce that two valuable new training offerings are now available in the UCR Learning Center (LMS). UCR OneDrive Guide This guide provides an overview of Microsoft OneDrive functionality including creating shared folders, uploading to OneDrive, and syncing OneDrive files with your device. Begin Training UCR Teams Guide This...
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