ITS NEWS + UPDATES Get the latest information about your campus security, threats, and ways to keep safe, all in one place. March 31, 2026 ServiceNow Enhancements: Zurich Upgrade and New Coral Theme UCR recently upgraded its ServiceNow instance to the Zurich release and introduced the new Coral theme that allows users to personalize their workspace. Read More » March 19, 2026 Campus WiFi Assessment Initiative Uncovers Rogue Access Points Learn about rogue access points on campus and more in this edition of the campus WiFi assessment update. Read More » March 09, 2026 Survey Guidelines for Digital Accessibility Compliance Surveys are a form of digital content. Learn how to produce accessible surveys that support inclusive data collection and meet legal and institutional requirements. Read More » February 12, 2026 Palo Alto (GlobalProtect) VPN Sunsetting on March 11 as UCR Transitions to New Campus VPN The new Cisco Secure (AnyConnect) campus VPN is now available to Windows, Mac, Linux, Chrome, Android, and iOS users. Read More » February 05, 2026 Walk The Talk: Progress Update on the Campus WiFi Assessment Initiative During the first month, ITS’ network operations and support staff spent approximately 576 man hours walking, mapping the network, holding meetings, generating network reports, and coming up with device output reviews. Read More » February 02, 2026 Enhancing Research Collaboration with Overleaf Professional Information Technology Solutions (ITS), in collaboration with Research and Economic Development (RED), are pleased to announce the launch of an enterprise subscription for Overleaf, the premier collaborative, cloud-based LaTeX editor. Read More » December 19, 2025 Knowledge Article Management Streamlined with Group Ownership In February 2026, all ServiceNow Knowledge Base articles will be managed by groups rather than individuals to provide greater transparency and eliminate bottlenecks. Read More » December 17, 2025 Getting Our Steps in with the Campus WiFi Assessment Initiative As part of ITS’ ongoing efforts to invest in infrastructure improvements, on January 5, 2026, we will launch a comprehensive, multi-month Campus WiFi Assessment Initiative. Read More » View More News & Updates
