Starting February 24, 2025, verified push and new authentication options are coming to Duo MFA. Single-use codes via SMS, phone call, and MyAccount “passcodes” will no longer be offered.

Microsoft will end support for Windows 10 on October 14, 2025. Users with devices running on Windows 10 or older operating systems will need to take action before the deadline to maintain optimal security and comply with University of California...

UCR will upgrade its ServiceNow instance on February 14, 2025. This article summarizes key enhancements and new features across various ServiceNow applications and features that will be introduced upon release upgrade.

UCR ITS is committed to continually improving your experience with the IT Service Portal, ServiceNow. We've recently implemented several key changes designed to make the platform more efficient and user-friendly. These new features are designed to enhance communication, streamline workflows...

Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.

Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide...

Organizational unit leaders are invited to reach out to the R’Mail Services team to schedule a consultation and their unit’s migration.

The early opt-in period ends this year. Interested ORGs are asked to reach out by October 7, 2024, to schedule an early migration.