IT HelpDesk Services Unavailable During Winter Break

UC Riverside operations will be suspended beginning Monday, December 23, 2024, and will resume on Thursday, January 2, 2025. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the helpdesk. Self-help guidance can be found in the IT Knowledge Base.

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MAKING IT POSSIBLE FOR UCR

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Browse the Knowledge Base for self-help articles
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Let us know how we can assist you today

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TAKE A TOUR OF THE NEW ITS WEBSITE

Watch this 5-minute video to familiarize yourself with the new website layout and features.

 

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​ITS NEWS + UPDATES

The latest information about campus IT.

Featured Articles 

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Early Migration to R’Mail in Full Swing as More Campus Units Transition to Google Email and Calendaring

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Technology Companies are Changing the Digital Landscape – How Does This Impact UCR?

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Upcoming Changes to Storage, Email, and Calendar Services

Latest Articles

Calendar Showing Change of Hours of Watkins Computer Labs

UCR Watkins Computer Labs Hours Updated in Accordance with New Building Access Schedule

Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.
Read More »
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Faculty and Staff Are Key Players in UCR’s Plan to Meet Compliance Deadline for New UC Cybersecurity Mandate

Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide...
Read More »
Image of a woman talking on a mobile phone while looking at an open laptop with a UCR campus shot and a mail envelope on the background

UCR Prepares for Staff Transition to R’Mail in 2025

Organizational unit leaders are invited to reach out to the R’Mail Services team to schedule a consultation and their unit’s migration.
Read More »
Image of Gmail, Google Calendar, and Google Drive logos with clouds in the background, a UCR image, and an image of a keyboard

Early Migration to R’Mail in Full Swing as More Campus Units Transition to Google Email and Calendaring

The early opt-in period ends this year. Interested ORGs are asked to reach out by October 7, 2024, to schedule an early migration.
Read More »
View More News and Updates

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ABOUT ITS AT UCR

Your central IT organization

Through technical expertise, innovation, and collaboration we support teaching, learning, working, and research at UC Riverside.

166
ITS Staff Members
31,580
Highlanders Served
21,592
Tickets + Calls Answered Last Year
127
Services + Apps Provided

 

 

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