IT Help Desk Services Unavailable During Winter Break
In observance of the winter holidays, UC Riverside operations will be suspended beginning Wednesday, December 24, 2025, and will resume on Friday, January 2, 2026. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the help desk. Self-help guidance can be found in the IT Knowledge Base. Please note that changes made to the wireless network on December 17 may require you to take specific steps to access WiFi (see guidance).
As a University on the rise, UC Riverside is on the radar of brilliant students and researchers across the globe. Unfortunately, this global recognition also puts our university on the radar of cyber criminals looking to maliciously exploit our systems and victimize our community.
Throughout the month of October, the ITS booth will be set up near Coffee Bean & Tea Leaf every Monday and on the east side of the Bell Tower every Thursday. Students, faculty, and staff who visit the booth will be invited to take the Cyber Security Superhero Challenge. Challenge participants who demonstrate that they have cyber security “superpowers” will be eligible to win fun prizes, including power banks, water bottles, wireless charging pads, and a coveted Cyber Hero t-shirt!
In addition to the on-campus events, ITS will run a blind fishing derby in October. At some point during the month, the ITS Information Security Office will send out an email phishing lure to campus. What makes this lure blind compared to ITS’ normal campus phishing simulations is that if you interact with the email you will not be notified that it is a UCR-sanctioned simulation. The first 10 people to successfully report the tagged blind phish using PhishAlarm will receive a $25 Amazon gift card and a limited-edition UCR cyber security challenge coin!
So, do you have what it takes to keep our campus safe? Find out and earn your Cyber Hero cape! Visit https://its.ucr.edu/cybersmart to learn how to participate in Cyber Security Awareness Month and strengthen your cyber security superpowers.