IT HelpDesk Services Unavailable During Winter Break

UC Riverside operations will be suspended beginning Monday, December 23, 2024, and will resume on Thursday, January 2, 2025. During this time, ITS staff will be unavailable to respond to calls or tickets submitted to the helpdesk. Self-help guidance can be found in the IT Knowledge Base.

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Information Technology Solutions

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Content Marked with: Information Security

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New Identity and Access Management Infrastructure at UCR

Deployment of UCR’s new identity and access management solution, IAMRiverside, is scheduled to commence the afternoon of March 16, 2023, and conclude in the early morning hours of March 20, 2023. Learn about effort and user experience during deployment.

Information on LastPass Security Breach

Updated on 3/10/23 to reflect new information On December 22nd, LastPass notified its customers that, late in 2022, a hacker was able to obtain the full, encrypted vaults for many or all of its customers. On March 1st, LastPass released an update on the details of the security breach. You can read all the details...

Notice of Smishing Texts Targeting UCR Community

The Information Security Office has become aware of an increase in spam SMS also known as “smishing” being sent to the UCR community. When cybercriminals "phish," they are sending fraudulent emails that aim to trick the recipient into opening a malware attachment or clicking on a malicious link, and they “smish” when they try to...

Known Issue with PhishAlarm When Using R'Mail to Report

The UCR Information Security Office is aware there is an issue with the PhishAlarm reporting tool not working properly for some users on R'Mail. This is an intermittent problem and only affecting some R'Mail users. We are working to find a solution and will provide an update to users once the issue is resolved. If...
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UCR Calls for Cyber Security Superheroes!

As a University on the rise, UC Riverside is on the radar of brilliant students and researchers across the globe. Unfortunately, this global recognition also puts our university on the radar of cyber criminals looking to maliciously exploit our systems and victimize our community. Now more than ever, UC Riverside needs heroes—cyber security superheroes, to...
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Notice of Job Offer Scams Targeting UCR Students

The Information Security Office has been working diligently to investigate and defend UCR against a Job Offer Scam that is primarily targeting UCR students. This is a type of email scam in which the attacker will impersonate the identity of a UCR faculty member or administrator. Using social engineering tactics, the attacker will try to...
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