HELP IMPROVE ACCESS MANAGEMENT AT UCR
Information Technology Solutions' (ITS) Identity and Access Management team is seeking to improve and streamline UC Riverside's processes for access management (application and role assignment). As such, we would like to learn which features you find least and most important. Please take a moment to let us know your access management preferences by answering a survey.
WHAT IS IAMRiverside?
IAMRiverside is an identity and access management solution that will greatly improve UC Riverside’s security posture and streamline the user account lifecycle.
- What is identity and access management?
- Why is a new identity and access management solution needed?
- Who has been involved in the planning of this effort?
- What does this mean for the existing IAM framework?
- How will these changes affect me?
- What will my experience be after deployment?
- Can I reset my password using IAMRiverside?
- Who approves the creation of a new user account (NetID)?
- My name is not appearing correctly on my accounts. How do I update it?
- Have my permissions changed now that I am using IAMRiverside?
- How do I find an individual’s NetID now that this information is not available in Enterprise Directory?
- When will the NetID account be created?
- Who receives notifications from IAMRiverside during the NetID creation process?
- How do I Extend the Affiliate Exception Access Period?
- Why is the new user I created not able to access the UC Learning Center (LMS)?
- What does a user do if they miss the deadline to reset their temporary password?
- How do I give a staff member access to request to create a new user and edit user profile information in IAMRiverside?
- How are email addresses created for organizations that have their own email domains?
- I can’t find an employee's name in IAMRiverside even though it's provisioned by UCPath.
RESOURCES
Find support resources below.
(Note: This is not a static webpage. We will continue to add resources as they become available.)
IAMRiverside FHROG Presentation
IAMRiverside Documentation and Step-by-Step Guidance
The links below will direct you to documentation and step-by-step guidance pertaining to IAMRiverside
Please note: You will be asked to provide your UCR credentials to view the documents below if you do not already have an active login session.
IAMRIverside Knowledge Articles
Approval Process for Account and Policy Requests
Glossary of Terms
Grace Periods
How to Access Reports
How to Extend Affiliate Exception
How to Make Policy Requests
How to Manage User Profiles
How to Update a User’s Name in UCPath
How to View Profile Information
NetID Request
Process for DMCA
Shared Mailbox Requests (KB0011913)
Supported Characters
Note: For ITS staff looking for technical guidance, view KB article KB0012085.
IAMRiverside Overview Video
This video provides an overview of IAMRiverside, the new identity & access management solution that is being rolled out across campus. The video provides context on identity and access management, the benefits of IAMRiverside, and how the changes will impact campus users.
IAMRiverside Interface Overview Video
This video provides an overview of the IAMRiverside interface. It demonstrates common system functionality as well as explaining the new user account provisioning process.
Please note: You will be asked to provide your UCR credentials to view this video if you do not already have an active login session.
IAMRiverside Recorded Training Session
This video is a recording of a training session that reviews the IAMRiverside interface, as well as the basic functions of creating a new user, updating a user's profile information, and approving a request to create a new user.
Please note: This recording was made in the test environment, and therefore the data you will see is scrambled and intended only for training purposes.
Please note: You will be asked to provide your UCR credentials to view this video if you do not already have an active login session.