Read on for detailed information about IAMRiverside and how it affects you as a member of the UCR community.
Deployment of UCR’s new identity and access management solution, IAMRiverside, is scheduled to commence the afternoon of March 16, 2023, and conclude in the early morning hours of March 21*, 2023. Watch the IAMRiverside overview video to learn more.
Information about IAMRiverside and support resources, including step-by-step guidance, are available on the IAMRiverside project page: https://its.ucr.edu/iamriverside.
Those looking for additional support after deployment can attend the IAMRiverside Office Hour on Tuesday, March 28, from 1:30 - 2:30 PM (more times to be announced shortly).
Campus can anticipate the following during the deployment window:
It is important to note that NetIDs cannot be provisioned during the deployment window. As a result, folks should expect delays in providing system access to new persons, as well as delays in processing any changes made in sources of authority (e.g., UCPath, Banner, etc.) for an existing person. This inconvenience is an unfortunate byproduct of the cutover to the new solution, but also a reminder of how critical this infrastructure is to UCR operations. Please share this information with your unit and try to plan accordingly.
eForms, eDir, and TNS will be decommissioned as part of the deployment. As a result, these systems will no longer be accessible. Once IAMRiverside is live, functions currently performed in those systems will be performed in IAMRiverside.
Additionally, near the beginning of the deployment window, the ability to reset one’s password in MyAccount will be unavailable for approximately one hour. An alert will be posted in MyAccount to make users aware of this planned service disruption.
Similarly, during the deployment window, those with R’Mail (Google) email accounts will be unable to use the “send as” alternate alias function when composing emails. Any emails sent during this time will leverage the default setting to “send as” the user’s netID@ucr.edu. However, it should be noted that users can still “send to” all alias email accounts (e.g., firstname.lastname@example.org).
Finally, it should be noted that IAMRiverside will look to UCPath as the authoritative source for account type. As a result, some users may notice a change in their access if there is currently a discrepancy between their UCPath designation and any alternate designation provided by eDir or eForms. We believe there are only a handful of units that this applies to, but if you or your staff experience any access issues after Go Live, please ensure that proper attributions have been applied in UCPath and EACS. If access issues persist, please submit a ticket to the Identity and Access Management (IAM) team.
Upon successful deployment, IAM-related services are expected to resume operations as usual.
If you experience any access issues after March 20, please ensure that proper attributions have been applied in UCPath and EACS. If access issues persist, please submit a ticket for the Identity and Access Management (IAM) team or call BearHelp during normal business hours at 951-827-4848.
Those who previously held eForms and/or eDir permissions will be able to log into iamriverside.ucr.edu using their NetID credentials. For guidance on how to perform specific functions, please refer to the knowledge documentation.
To learn more, visit https://its.ucr.edu/iamriverside