UCR's Storage Reclamation Efforts

In keeping with UCR's planned storage reclamation efforts, over-quota alumni and ineligible Google Workspace accounts were recently reset or deactivated, respectively. This process permanently deleted the data associated with these accounts. As a result, ITS is no longer able to offer any data recovery support.

Workaround for Student Registration Issues

UCR is aware of the registration issues that students are experiencing and is working with the vendor to resolve the root issue.  They have identified the defect and are committed to giving us a fix as quickly as they can. Until that time, a potential workaround is to refresh the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to resolve blank pages or non-functional buttons without clearing the browser's cache and logging out and back in.

students use ITS printer and computer lab

FIND RESOURCES

 

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MY IT DASHBOARD

IT Made Personal

Log into the IT Service Portal to view your open support tickets, service requests, ticket history, and recently-viewed Knowledge Base articles.

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CAMPUS RESOURCES

IT services that help our Highlander community succeed

Click the expanding card below to learn about and request on-campus IT services.

 

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DEVICE STANDARDS

 Looking to purchase a new computer or computer accessories?

ITS has compiled a list of device standards based on device security, flexibility, quality, and ability to meet a wide variety of campus business needs. 

 

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TRAINING RESOURCES

Learn how to use ITS tools and software

Our training page contains educational videos, job aids, and more! Select the training topic of interest below.

 

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FREQUENTLY ASKED QUESTIONS

Find guidance on common IT issues

Don't see your issue listed here? Search more topics in the Knowledge Base.  

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ITS NEWS + UPDATES

Get the latest information about your campus security, threats, and ways to keep safe, all in one place.

 

 

 

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