UCR Information Technology Solutions is pleased to announce the April 29, 2026, soft launch of The Grove—a secure AI campus assistant designed to help you reclaim your time.
With the alarming escalation of sophisticated phishing attacks targeting universities, including UC Riverside, it is critical that all Highlanders stay vigilant, report suspicious activity, and arm themselves with cybersecurity best practices.
UCR recently upgraded its ServiceNow instance to the Zurich release and introduced the new Coral theme that allows users to personalize their workspace.
Tom was nominated by Adelaida Diaz, Johannes Pikel, and Rehan Tahir for his pivotal role in the launch of the Graduate Student Management System (GSMS) Admissions module.
The Mulesoft to Micronaut Migration Team is celebrated for successfully migrating critical business integrations that support the Business & Financial Services (BFS).
Surveys are a form of digital content. Learn how to produce accessible surveys that support inclusive data collection and meet legal and institutional requirements.
During the first month, ITS’ network operations and support staff spent approximately 576 man hours walking, mapping the network, holding meetings, generating network reports, and coming up with device output reviews.
Information Technology Solutions (ITS), in collaboration with Research and Economic Development (RED), are pleased to announce the launch of an enterprise subscription for Overleaf, the premier collaborative, cloud-based LaTeX editor.
Siddiq was nominated by Misty Maurin for his unwavering commitment to delivering high-quality technical support to the campus community, particularly to the School of Medicine (SOM).
Rehan was nominated by several colleagues from the ITS Portfolio Management Office (PMO) for his extraordinary leadership, selflessness, and commitment to organizational excellence.
In February 2026, all ServiceNow Knowledge Base articles will be managed by groups rather than individuals to provide greater transparency and eliminate bottlenecks.
As part of ITS’ ongoing efforts to invest in infrastructure improvements, on January 5, 2026, we will launch a comprehensive, multi-month Campus WiFi Assessment Initiative.
Nominated by Nan Jiang, the Student Information Systems (SIS) Banner Team is celebrated for their reliable and responsive support, which plays a key role in UCR's ability to effectively support students and ensures the smooth operation of essential university functions.
The team was nominated by Brian Griffin for their exceptional contributions to the UCRFS/PeopleSoft decommissioning project, a major undertaking that delivered significant benefits to the campus community and positive organizational impact.
ITS proudly recognizes Technical Program Manager Azra Ayers as the August 2025 Employee of the Month. She was nominated by Patrick Wagman and Rehan Tahir for her exceptional dedication and leadership as the primary planner for the highly successful UC Tech 2025 conference.
