ITS is proud to announce the Financial & Administrative Support Team as the Summer 2024 Team of the Quarter! The team successfully adapted to UCR’s new financial applications and completed fiscal close on time.
ITS proudly recognizes Multimedia Technology Analyst Jorge Macias as the September 2024 Employee of the Month for his outstanding contributions to the School of Business setup and testing project.
Josue’s innovative work demonstrates the practical value of enhancing campus applications with generative AI, making it easier for users to interact with and access policy information.
Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.
Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide requirements.
Michael was nominated by Ulises Mata for his inclusive leadership, dedication to student success, and commitment to fostering teamwork across the BearHelp and Student Technology Services (STS) teams.
ITS is proud to announce the Core Workfront Implementation Team as the Spring 2024 Team of the Quarter! They successfully implemented the Workfront project management tool across ITS.
Text messaging is one of several tools used to communicate during an emergency and is often the quickest way to be notified. Other emergency campus notification tools include verbal broadcasts from the bell tower, messaging on campus computer screens, email, and voicemail. Below is a list of FAQs about UCR's Emergency Notification System (ENS). What...
Fadi was nominated by Edwin Meglar, Patrick Wagman, Rehan Tahir, and Kathy Rondeau-Taylor for his instrumental role in driving the implementation of ITS Governance and Workfront.
Changes that affect UCR’s industry standard technical tools and services directly impact the way Highlanders work, teach, study, and research. Read this article to learn how to mitigate disruptions caused by these changes.
Following the August 1, 2024, retirement of Office 365 A1 Plus for education, UCR is providing affected Highlanders with a complimentary Office 365 A1 license. Visit the blog to learn more about this change.
Carla was nominated by Tamela Bow and Lily Barger for her exceptional positivity, proactive team-building efforts, and invaluable support to the ITS department.
CrowdStrike, a leading endpoint detection and response (EDR) provider, found itself in hot water due to a major outage caused by their configuration update.
ITS proudly recognizes Nan Jiang as the April 2024 Employee of the Month for her remarkable contributions to the Financial Aid Preliminary Award project.
Higher education institutions such as UC Riverside are prime targets for phishing, the fraudulent practice of sending communications (e.g., emails and SMS messages) that appear to be from reputable individuals or companies in order to induce people to reveal confidential information. The attacker's goal is to gain access to sensitive data and login information, install...
