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Zoom Phone Services on the Horizon as ITS Completes Pilot Run

In the next few months, all campus telephony services will migrate to Zoom Phone Services
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Google Cloud to Hold Virtual Lunch & Learn Series in May

Throughout the month of May, Google Cloud will host a virtual Lunch & Learn series for UC Riverside’s researchers, faculty, and staff.
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Team of the Quarter: IAMRiverside Team

ITS is proud to recognize the IAMRiverside Team as the Winter 2023 Team of the Quarter! The Recognition Committee unanimously endorsed the group for their dedication to UCR’s successful implementation of a brand-new identity and access management solution.
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March 2023 Employee of the Month: Patricia Sanchez Jaques

Patricia was nominated by Edwin Melgar-Mejia, Rehan Tahir, Kathleen Rondeau-Taylor, and Patrick Wagman for her excellent leadership and project management skills, which were vital to the success of the IAMRiverside project.
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Elias Lopez: February 2023 Employee of the Month

ITS proudly recognizes Elias Lopez as February 2023 Employee of the Month! Elias was nominated by William Southwick for his effectiveness and extensive knowledge, which were instrumental in successfully implementing new technologies, such as Zoom phones, for UCR. As soon as Elias joined ITS, he made an impact. He reduced costs since his knowledge of...
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New Identity and Access Management Infrastructure at UCR

Deployment of UCR’s new identity and access management solution, IAMRiverside, is scheduled to commence the afternoon of March 16, 2023, and conclude in the early morning hours of March 20, 2023. Learn about effort and user experience during deployment.
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Azra Ayers: December 2022 Employee of the Month

ITS is proud to announce Azra Ayers as the December 2022 Employee of the Month! Azra was nominated by Kathleen Rondeau-Taylor, Patrick Wagman, and Rehan Tahir for her commitment to the Impact23 Boundary Systems project. Azra improved communication and coordination of the Impact23 program through her organization, collaborative spirit, and tenacity. Josh Hoerger, BFS Financial...
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Team of the Quarter: Covid Module for PnC

ITS is proud to recognize the Covid Module for PnC Team as the Fall 2022 Team of the Quarter! The members of the team include Adam Booker, Adelaida Diaz, Tulga Erarslan, Edwin Melgar-Mejia, Michelle Tabula, Joe Trietsch, Brandon Ayers, Alex Gupta, and Joe Parent. We thank the team for their hard work and dedication to...

Information on LastPass Security Breach

Updated on 3/10/23 to reflect new information On December 22nd, LastPass notified its customers that, late in 2022, a hacker was able to obtain the full, encrypted vaults for many or all of its customers. On March 1st, LastPass released an update on the details of the security breach. You can read all the details...
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Jorge Macias: November 2022 Employee of the Month

ITS is proud to recognize Jorge Macias as the November Employee of the Month! Jorge was nominated by Dalia Fadel for always going above and beyond in his work with the multimedia team. “I have been working with Jorge for over a year now on many audio-visual upgrade projects for our academic classrooms as well...
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New Identity and Access Management Solution Deploying Spring 2023

The deployment of IAMRiverside, an identity and access management solution that will greatly improve UC Riverside’s security posture and streamline the user account lifecycle, is scheduled for spring 2023. Thanks to UC Riverside’s recent investment in information technology, UCR Information Technology Solutions is pleased to formally introduce IAMRiverside, an identity and access management enterprise solution...

Notice of Smishing Texts Targeting UCR Community

The Information Security Office has become aware of an increase in spam SMS also known as “smishing” being sent to the UCR community. When cybercriminals "phish," they are sending fraudulent emails that aim to trick the recipient into opening a malware attachment or clicking on a malicious link, and they “smish” when they try to...

Known Issue with PhishAlarm When Using R'Mail to Report

The UCR Information Security Office is aware there is an issue with the PhishAlarm reporting tool not working properly for some users on R'Mail. This is an intermittent problem and only affecting some R'Mail users. We are working to find a solution and will provide an update to users once the issue is resolved. If...
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Attend the UCR Tech Town Hall 

ITS invites you to attend a virtual Tech Town Hall taking place on Monday, January 9, 2023, at 12 PM. Attendees will learn about exciting campus technology investments and receive updates on key IT efforts that support UCR's mission and growth. Topics covered during the Tech Town Hall include enterprise solutions for communication and collaboration...
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Employee Recognition Programs

Do you have colleagues in mind that deserve to be recognized for their hard work and dedication? Nominate them for one of ITS’s Employee Recognition Programs! Staff members can be nominated for Employee of the Month or Team of the Quarter. To fill out a nomination form, please visit this link. After submissions are closed...
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UCR Women in Technology Luncheon 

UC Riverside Women in Technology (UCR WIT) will host its first formal event on at 10 AM on Tuesday, November 8, at the Barn Stable on campus. Attendees will hear from guest speakers, learn about mentorship, and discuss issues affecting women in tech. Provost Watkins will kick off the event with a keynote address that...
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Concur Integrations: Summer 2022 Team of the Quarter

Information Technology Solutions is proud to recognize the Concur Integrations team, consisting of Marla Reyes and Josh Kraft, as Team of the Quarter for Summer 2022! We would like to thank Marla for the hard work and effort she put into the move from iTravel to Concur, and we would like to express our gratitude...
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Time to Spread Some Cheer at ITS Holiday Party!

ITS is pleased to announce the long-awaited return of the in-person Holiday Party! We encourage all staff to attend the All-Hands Meeting/Holiday Party, taking place on Wednesday, November 9, from 11:00 AM to 4:00 PM at the Canyon Crest Country Club in Riverside, CA ( view directions). ITS will kick off the event by celebrating...
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Raymond Reyes: September 2022 Employee of the Month

Information Technology Solutions is proud to recognize Raymond Reyes as the September 2022 Employee of the Month! Raymond was nominated for his teamwork, dedication, and excellent customer service. Sheri Morgan elaborates on his nomination: “Ray is the exact definition of a team player. He consistently focuses on supporting both ITS stakeholders as well as his...
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Making IT Possible for UCR with a New Campus User Experience

Intuitive. Engaging. Integrated. These are the three main factors driving upcoming changes to IT information at UC Riverside. Beginning Sunday, October 30, 2022, campus users looking for IT information, resources, and support can expect a simplified, comprehensive user experience when visiting the ITS website (ITS.UCR.EDU).
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