ITS is proud to recognize the Covid Module for PnC Team as the Fall 2022 Team of the Quarter! The members of the team include Adam Booker, Adelaida Diaz, Tulga Erarslan, Edwin Melgar-Mejia, Michelle Tabula, Joe Trietsch, Brandon Ayers, Alex Gupta, and Joe Parent. We thank the team for their hard work and dedication to...
Updated on 3/10/23 to reflect new information On December 22nd, LastPass notified its customers that, late in 2022, a hacker was able to obtain the full, encrypted vaults for many or all of its customers. On March 1st, LastPass released an update on the details of the security breach. You can read all the details...
ITS is proud to recognize Jorge Macias as the November Employee of the Month! Jorge was nominated by Dalia Fadel for always going above and beyond in his work with the multimedia team. “I have been working with Jorge for over a year now on many audio-visual upgrade projects for our academic classrooms as well...
The deployment of IAMRiverside, an identity and access management solution that will greatly improve UC Riverside’s security posture and streamline the user account lifecycle, is scheduled for spring 2023. Thanks to UC Riverside’s recent investment in information technology, UCR Information Technology Solutions is pleased to formally introduce IAMRiverside, an identity and access management enterprise solution...
The Information Security Office has become aware of an increase in spam SMS also known as “smishing” being sent to the UCR community. When cybercriminals "phish," they are sending fraudulent emails that aim to trick the recipient into opening a malware attachment or clicking on a malicious link, and they “smish” when they try to...
The UCR Information Security Office is aware there is an issue with the PhishAlarm reporting tool not working properly for some users on R'Mail. This is an intermittent problem and only affecting some R'Mail users. We are working to find a solution and will provide an update to users once the issue is resolved. If...
ITS invites you to attend a virtual Tech Town Hall taking place on Monday, January 9, 2023, at 12 PM. Attendees will learn about exciting campus technology investments and receive updates on key IT efforts that support UCR's mission and growth. Topics covered during the Tech Town Hall include enterprise solutions for communication and collaboration...
Do you have colleagues in mind that deserve to be recognized for their hard work and dedication? Nominate them for one of ITS’s Employee Recognition Programs! Staff members can be nominated for Employee of the Month or Team of the Quarter. To fill out a nomination form, please visit this link. After submissions are closed...
UC Riverside Women in Technology (UCR WIT) will host its first formal event on at 10 AM on Tuesday, November 8, at the Barn Stable on campus. Attendees will hear from guest speakers, learn about mentorship, and discuss issues affecting women in tech. Provost Watkins will kick off the event with a keynote address that...
Information Technology Solutions is proud to recognize the Concur Integrations team, consisting of Marla Reyes and Josh Kraft, as Team of the Quarter for Summer 2022! We would like to thank Marla for the hard work and effort she put into the move from iTravel to Concur, and we would like to express our gratitude...
ITS is pleased to announce the long-awaited return of the in-person Holiday Party! We encourage all staff to attend the All-Hands Meeting/Holiday Party, taking place on Wednesday, November 9, from 11:00 AM to 4:00 PM at the Canyon Crest Country Club in Riverside, CA ( view directions). ITS will kick off the event by celebrating...
Information Technology Solutions is proud to recognize Raymond Reyes as the September 2022 Employee of the Month! Raymond was nominated for his teamwork, dedication, and excellent customer service. Sheri Morgan elaborates on his nomination: “Ray is the exact definition of a team player. He consistently focuses on supporting both ITS stakeholders as well as his...
Intuitive. Engaging. Integrated. These are the three main factors driving upcoming changes to IT information at UC Riverside. Beginning Sunday, October 30, 2022, campus users looking for IT information, resources, and support can expect a simplified, comprehensive user experience when visiting the ITS website (ITS.UCR.EDU).
As a University on the rise, UC Riverside is on the radar of brilliant students and researchers across the globe. Unfortunately, this global recognition also puts our university on the radar of cyber criminals looking to maliciously exploit our systems and victimize our community. Now more than ever, UC Riverside needs heroes—cyber security superheroes, to...
Users needing IT self-help may notice two new features: a chatbot icon on the ITS website and service portal and the option to submit a support ticket as a “guest” rather than logging in with a NetID. Read on to learn more about these features! The ITS chatbot is ready to learn about UCR and...
ITS is excited to welcome its new CIO, Matt Gunkel! Matt will officially join the team on March 10, 2022. Many of us had the chance to hear his vision for ITS during the candidate vision seminars. Now, we’d like to share an opportunity to get to know him on a more personal level. Reading...
The Impact23 program is pleased to announce the deployment of the Concur Travel and Expense system in just a few short weeks. Concur is the first system in the campus’ multi-year initiative, Impact23, to update many of our aging administrative systems. This milestone is more than eight months in the making and has involved participation...
The Impact23 program is pleased to announce the deployment of the Concur Travel and Expense system in just a few short weeks. Concur is the first system in the campus’ multi-year initiative, Impact23, to update many of our aging administrative systems. This milestone is more than eight months in the making and has involved participation...
UC Riverside Information Technology Solutions (ITS)–campus’ central IT organization–won the inaugural Google Cloud Hero Cup against competitors from UC Santa Barbara and San Diego State University. The gamified Google Cloud training took place over the course of three hours on Friday, June 24. Each University was represented by its respective IT professionals, who competed head-to-head...
