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Canvas is UCR’s New Learning Management System

As of July 1, 2022, Canvas (eLearn) is UC Riverside’s official learning management system, replacing Blackboard (iLearn). To log into Canvas, please go to elearn.ucr.edu.
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Best Practices for ITS Virtual Backgrounds

Read to find out how you can use the ITS virtual backgrounds effectively.
An animated phishing hook over the student success center staircase

Something Look "Suspish"? Ring the PhishAlarm!

Information Technology Solutions (ITS) is pleased to announce the release of PhishAlarm, an email add-in that allows you to easily report a suspected phishing email. Campus users can now report a suspicious email at the click of a button.
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Up to Speed: New Internet Routers in the Residence Halls

Students living in UCR residence halls may notice a difference in internet connectivity upon returning from spring break! While students have been away, Information Technology Solutions (ITS) has been working hard to improve an important part of the technology infrastructure in four of the UCR residence halls. In Aberdeen-Inverness, Glen Mor (phase 1), Lothian, and...
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Notice of Federally Prohibited Devices and Campus Compliance Plan

ITS will make a change to campus networking services on June 30, 2022, that will affect anyone attempting to make a wired connection to the UCR-secure network using a Federally restricted device. All University employees are responsible for conducting their work in accordance with the new campus NDAA 889 Compliance Plan. UC Riverside is legally...
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December 2021 Employee of the Month: Kevin De Bouse

Kevin De Bouse was nominated by Sheri Morgan for going above and beyond with the Network Operations team.
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Critical Vulnerability (CVE-2021-44228, CVE-2021-45046) in Apache log4j Library

The Apache Software Foundation has updated their guidance on fully mitigating the log4j vulnerability and now recommends 2.17.0 as their most secure release. Please review their latest security information at for more information. Please be advised that multiple critical severity remote code execution vulnerabilities ( CVE-2021-44228, CVE-2021-45046) have been discovered in Apache Log4j2 = 2.14.1...
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Information About Chime/Go2Bank Solicitations for New Bank Accounts

UC recently learned that names, Social Security numbers and other personal information of some members of the UC community are being used to open unauthorized bank accounts at financial institutions named Chime and Go2Bank. We do not believe UC accounts have been compromised, and we suspect the personal information being used to create these unauthorized...
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Notice of Job Offer Scams Targeting UCR Students

The Information Security Office has been working diligently to investigate and defend UCR against a Job Offer Scam that is primarily targeting UCR students. This is a type of email scam in which the attacker will impersonate the identity of a UCR faculty member or administrator. Using social engineering tactics, the attacker will try to...
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ITS Streamlines UCR HR Processes by Developing a Comprehensive HRMS Solution

The University of California, Riverside Information Technology Solutions (ITS) team is proud to announce the development of Human Resources Management System (HRMS), a new multi-tenancy software built in conjunction with UCR Human Resources that effectively and seamlessly combines five existing human resources systems--iRecruit, iReview, CareerTracks, JDS, and Title & Pay Plan--into one portal.
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How Loan2Learn Has Provided Equitable Access to Remote Education

ITS is pleased to report that the L2L program continues to grow and help students overcome financial barriers that would otherwise inhibit their access to required remote learning technology.
Student Software Catalog

New Software Catalog Provides Quick & Easy Access for Students

Requesting instructional software has never been easier thanks to the new and improved student Software Catalog experience! The Software Catalog, now conveniently located within the ServiceLink portal...
phishing icon over a modern staircase

Notice of Malicious Phishing Emails Targeting UCR

Please be advised that ITS has received reports of malicious phishing emails that are written to look as if they are coming from reghelpdesk@ucr.edu, other Student Services departments on campus, or individual campus users. The subject of the email will look like it is a reply to an email (i.e., the subject line begins with...

Mac Users Cautioned to Wait to Update

As with all major upgrades, Information Technology Solutions encourages Mac users not to update when prompted, as many systems you use to work and learn at UCR -- including the Virtual Private Network (VPN) and Sophos antivirus software -- will not be compatible with the Big Sur operating system.
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Resources Available for Students in Need of Technology for Remote Learning

UCR Information Technology Solutions (ITS) is pleased to announce that it has enhanced and made permanent the Loan2Learn (L2L) Program for students in need of off-campus access to a learning device. ITS is currently accepting applications for the 2020 Fall quarter.
MyAccount 2020 Enhancements

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...
CAS 2020 login rev

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems— Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As...
Apporto VLab

New Virtual Computer Lab

Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...

New Training Available: UCR DocuSign Guide

Information Technology Solutions (ITS) is pleased to announce that a new training offering is now available in the UCR Learning Center (LMS). This guide provides an overview of DocuSign functionality including the signing and sending of documents, setting up documents for completion and signature and completing and signing received documents. Begin Training You can access...
By Darren Tiley |

What to do if you Suspect Email Phishing at UCR

Phishing emails are crafted to look legitimate but contain malicious programming or content used to capture sensitive data, which can put you and your workplace at risk. Here's how to protect yourself and UCR.
By ITS Staff |
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