Please be advised that ITS has received reports of malicious phishing emails that are written to look as if they are coming from reghelpdesk@ucr.edu, other Student Services departments on campus, or individual campus users. The subject of the email will look like it is a reply to an email (i.e., the subject line begins with...
As with all major upgrades, Information Technology Solutions encourages Mac users not to update when prompted, as many systems you use to work and learn at UCR -- including the Virtual Private Network (VPN) and Sophos antivirus software -- will not be compatible with the Big Sur operating system.
UCR Information Technology Solutions (ITS) is pleased to announce that it has enhanced and made permanent the Loan2Learn (L2L) Program for students in need of off-campus access to a learning device. ITS is currently accepting applications for the 2020 Fall quarter.
The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...
Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems— Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As...
Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...
Information Technology Solutions (ITS) is pleased to announce that a new training offering is now available in the UCR Learning Center (LMS). This guide provides an overview of DocuSign functionality including the signing and sending of documents, setting up documents for completion and signature and completing and signing received documents. Begin Training You can access...
Phishing emails are crafted to look legitimate but contain malicious programming or content used to capture sensitive data, which can put you and your workplace at risk. Here's how to protect yourself and UCR.
UCR Information Technology Solutions (ITS) will introduce a new Virtual Private Network (VPN) solution for campus use on March 2, 2020. The new VPN ( Palo Alto GlobalProtect) is scheduled to replace the current campus VPN ( Cisco AnyConnect). Why is UCR introducing a new campus VPN? Palo Alto’s GlobalProtect VPN offers greater security features...
Keeping our campus safe is a top priority. A critical part of campus safety means keeping our electronic data such as research, grades, and personal information away from those who should not have it. Phishing (pronounced ‘fishing’) is one of the most common attack methods used by cybercriminals today. In fact, over 91 percent of...
Information Technology Solutions (ITS) is pleased to announce that two valuable new training offerings are now available in the UCR Learning Center (LMS). UCR OneDrive Guide This guide provides an overview of Microsoft OneDrive functionality including creating shared folders, uploading to OneDrive, and syncing OneDrive files with your device. Begin Training UCR Teams Guide This...
