ITS is proud to recognize the IAMRiverside Team as the Winter 2023 Team of the Quarter! The Recognition Committee unanimously endorsed the group for their dedication to UCR’s successful implementation of a brand-new identity and access management solution.
Patricia was nominated by Edwin Melgar-Mejia, Rehan Tahir, Kathleen Rondeau-Taylor, and Patrick Wagman for her excellent leadership and project management skills, which were vital to the success of the IAMRiverside project.
Elias was nominated by William Southwick for his effectiveness and extensive knowledge, which were instrumental in successfully implementing new technologies, such as Zoom Phones, for UCR.
Deployment of UCR’s new identity and access management solution, IAMRiverside, is scheduled to commence the afternoon of March 16, 2023, and conclude in the early morning hours of March 20, 2023. Learn about effort and user experience during deployment.
Azra was nominated by Kathleen Rondeau-Taylor, Patrick Wagman, and Rehan Tahir for improving the communication and coordination of the Impact23 program through her organization, collaborative spirit, and tenacity.
The Covid Module for PnC Team, consisting of Adam Booker, Adelaida Diaz, Tulga Erarslan, Edwin Melgar-Mejia, Michelle Tabula, Joe Trietsch, Brandon Ayers, Alex Gupta, and Joe Parent, worked diligently to centralize processes to one system and properly configure PnC by Fall 2022.
Updated on 3/10/23 to reflect new information On December 22nd, LastPass notified its customers that, late in 2022, a hacker was able to obtain the full, encrypted vaults for many or all of its customers. On March 1st, LastPass released an update on the details of the security breach. You can read all the details...
The deployment of IAMRiverside, an identity and access management solution that will greatly improve UC Riverside’s security posture and streamline the user account lifecycle, is scheduled for spring 2023. Thanks to UC Riverside’s recent investment in information technology, UCR Information Technology Solutions is pleased to formally introduce IAMRiverside, an identity and access management enterprise solution...
The Information Security Office has become aware of an increase in spam SMS also known as “smishing” being sent to the UCR community. When cybercriminals "phish," they are sending fraudulent emails that aim to trick the recipient into opening a malware attachment or clicking on a malicious link, and they “smish” when they try to...
The UCR Information Security Office is aware there is an issue with the PhishAlarm reporting tool not working properly for some users on R'Mail. This is an intermittent problem and only affecting some R'Mail users. We are working to find a solution and will provide an update to users once the issue is resolved. If...
ITS invites you to attend a virtual Tech Town Hall taking place on Monday, January 9, 2023, at 12 PM. Attendees will learn about exciting campus technology investments and receive updates on key IT efforts that support UCR's mission and growth. Topics covered during the Tech Town Hall include enterprise solutions for communication and collaboration...
Do you have colleagues in mind that deserve to be recognized for their hard work and dedication? Nominate them for one of ITS’s Employee Recognition Programs! Staff members can be nominated for Employee of the Month or Team of the Quarter.
UC Riverside Women in Technology (UCR WIT) will host its first formal event on at 10 AM on Tuesday, November 8, at The Barn Stable on campus. Attendees will hear from guest speakers, learn about mentorship, and discuss issues affecting women in tech.
ITS recognizes Marla Reyes for the hard work and effort she put into the move from iTravel to Concur and Josh Kraft for his tenacity and willingness to learn and adapt to support this effort.
The 2022 All-Hands Meeting/Holiday Party will take place on Wednesday, November 9, from 11:00 AM to 4:00 PM at the Canyon Crest Country Club in Riverside, CA.
Intuitive. Engaging. Integrated. These are the three main factors driving upcoming changes to IT information at UC Riverside. Beginning Sunday, October 30, 2022, campus users looking for IT information, resources, and support can expect a simplified, comprehensive user experience when visiting the ITS website (ITS.UCR.EDU).
As a University on the rise, UC Riverside is on the radar of brilliant students and researchers across the globe. Unfortunately, this global recognition also puts our university on the radar of cyber criminals looking to maliciously exploit our systems and victimize our community. Now more than ever, UC Riverside needs heroes—cyber security superheroes, to...
Users needing IT self-help may notice two new features: a chatbot icon on the ITS website and service portal and the option to submit a support ticket as a “guest” rather than logging in with a NetID. Read on to learn more about these features! The ITS chatbot is ready to learn about UCR and...
