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Canvas is UCR’s New Learning Management System

As of July 1, 2022, Canvas (eLearn) is UC Riverside’s official learning management system, replacing Blackboard (iLearn). To log into Canvas, please go to elearn.ucr.edu.
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Best Practices for ITS Virtual Backgrounds

Best practices for ITS Virtual Backgrounds Prepare your actual background To achieve the best ITS virtual background effect, Zoom recommends using a high-contrast, solid-color backdrop, preferably a green screen. Whatever you use, go for a matte, non-reflective background. Keep your background surface close to you. Don’t wear clothing that’s the same color as your background...
An animated phishing hook over the student success center staircase

Something Look "Suspish"? Ring the PhishAlarm!

Information Technology Solutions (ITS) is pleased to announce the release of PhishAlarm, an email add-in that allows you to easily report a suspected phishing email. Campus users can now report a suspicious email at the click of a button.
An animated speedometer and wifi symbol

Up to Speed: New Internet Routers in the Residence Halls

Students living in UCR residence halls may notice a difference in internet connectivity upon returning from spring break! While students have been away, Information Technology Solutions (ITS) has been working hard to improve an important part of the technology infrastructure in four of the UCR residence halls. In Aberdeen-Inverness, Glen Mor (phase 1), Lothian, and...
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Notice of Federally Prohibited Devices and Campus Compliance Plan

ITS will make a change to campus networking services on June 30, 2022, that will affect anyone attempting to make a wired connection to the UCR-secure network using a Federally restricted device. All University employees are responsible for conducting their work in accordance with the new campus NDAA 889 Compliance Plan. UC Riverside is legally...
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HRMS is now a 6-in-1 Human Resources Solution

Reading Time: 2-minutes It has been over a year since the Human Resources Management System (HRMS) portal went live, and the 5-in-1 software is a success with its users. Thanks to the software’s high performance, a new module called Contract Out was deployed on February 1, 2022. The new module enforces rules around hiring contract...
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Kevin De Bouse: December 2021 Employee of the Month

Information Technology Solutions is proud to recognize Kevin De Bouse as the December 2021 Employee of the Month for going above and beyond with the Network Operations Team. Sheri Morgan was asked to elaborate more on Kevin's nomination. During the month of November, Kevin fulfilled multiple roles at the School of Medicine Data Center. He...
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Critical Vulnerability (CVE-2021-44228, CVE-2021-45046) in Apache log4j Library

The Apache Software Foundation has updated their guidance on fully mitigating the log4j vulnerability and now recommends 2.17.0 as their most secure release. Please review their latest security information at for more information. Please be advised that multiple critical severity remote code execution vulnerabilities ( CVE-2021-44228, CVE-2021-45046) have been discovered in Apache Log4j2 = 2.14.1...
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Information About Chime/Go2Bank Solicitations for New Bank Accounts

UC recently learned that names, Social Security numbers and other personal information of some members of the UC community are being used to open unauthorized bank accounts at financial institutions named Chime and Go2Bank. We do not believe UC accounts have been compromised, and we suspect the personal information being used to create these unauthorized...
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Remote Instruction Resources for Winter 2022

In light of the Chancellor’s notice of remote instruction for the first two weeks of winter quarter, the UCR Information Technology Solutions (ITS) and Exploration Center for Innovative Teaching and Engagement (XCITE) would like to provide a comprehensive list of resources that support remote instruction. TEACHING.UCR.EDU: This website contains a robust list of teaching resources...
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Are You Afraid of the Dark?

UCR Commences Cyber Security Awareness Month with Virtual Events and a Campus-wide Phishing Simulation Ghosts, ghouls, and… cybercriminals? October is the month of Halloween, but it is also the month of Cyber Security Awareness. Throughout the month of October you’re invited to participate, along with your peers at other UCs, by attending interesting and informative...
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Make the Switch: User Experience to Change with Duo Mobile Update

To help keep the data of our Highlander community safe, UC Riverside has a multi-factor authentication (MFA) process that requires users to take two separate security steps to verify their identity when trying to access a secure campus resource. Upon logging in with their NetID and password, the user is prompted to send a push...
RISE Classroom Technology

A Campus-Wide Classroom Technology Initiative is Helping UC Riverside RISE to the Occasion

UC Riverside is on the RISE. Rooms for Increasing Student Engagement, or RISE, is a campus-wide initiative to transform classroom technology to meet the education needs of tomorrow and secure the University’s longevity as a top-ranked teaching and research institution.
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A suspicious animated envelope that says job

Notice of Job Offer Scams Targeting UCR Students

The Information Security Office has been working diligently to investigate and defend UCR against a Job Offer Scam that is primarily targeting UCR students. This is a type of email scam in which the attacker will impersonate the identity of a UCR faculty member or administrator. Using social engineering tactics, the attacker will try to...
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ITS Streamlines UCR HR Processes by Developing a Comprehensive HRMS Solution

The University of California, Riverside Information Technology Solutions (ITS) team is proud to announce the development of Human Resources Management System (HRMS), a new multi-tenancy software built in conjunction with UCR Human Resources that effectively and seamlessly combines five existing human resources systems--iRecruit, iReview, CareerTracks, JDS, and Title & Pay Plan--into one portal.

Campus Experience to Improve with New ITS Projects Underway

UCR Information Technology Solutions (ITS) is delighted to share details about multiple campus support projects aimed to improve the accessibility of IT services and user experience for students, faculty, staff, and guests. These projects--which are currently underway--include upgrades to the ServiceLink Portal, Knowledge Base, and ITS website. The catalyst behind all of these projects is...

How ITS is Creating a College to Career Pipeline for Students

The University of California, Riverside is focused on expanding diversity on campus and providing opportunities to students. As part of this mission, the University has supported students to advance their skills and gain experience within their desired fields by working in different departments on campus. The Information Technology Solutions (ITS) department strongly believes in this...
Loan2Learn Banner

How Loan2Learn Has Provided Equitable Access to Remote Education

ITS is pleased to report that the L2L program continues to grow and help students overcome financial barriers that would otherwise inhibit their access to required remote learning technology.
Student Software Catalog

New Software Catalog Provides Quick & Easy Access for Students

Requesting instructional software has never been easier thanks to the new and improved student Software Catalog experience! The Software Catalog, now conveniently located within the ServiceLink portal...
phishing icon over a modern staircase

Notice of Malicious Phishing Emails Targeting UCR

Please be advised that ITS has received reports of malicious phishing emails that are written to look as if they are coming from reghelpdesk@ucr.edu, other Student Services departments on campus, or individual campus users. The subject of the email will look like it is a reply to an email (i.e., the subject line begins with...
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