Michelle was nominated by Kathy Rondeau-Taylor and endorsed by Beth Claassen Thrush for championing proactive inclusivity and demonstrating technical expertise in leading UC Riverside’s digital accessibility initiative.
Four months into the Campus WiFi Assessment Initiative, the team completed walkthroughs of more campus spaces and made minor configuration adjustments.
Anna was nominated by Hapy Ting for her leadership in developing and implementing a sustainable knowledge management process, keeping ITS accountable and ensuring the campus community has access to accurate and valuable information.
Following a security enhancement on the campus Virtual Private Network (VPN), Highlanders are now required to authenticate their VPN access using Duo MFA’s secure options.
UCR's Loan2Learn program is ending in June 2026. Current users of the service will receive a notice from ITS via email with instructions on how to return their loaner device. In this article, ITS shares alternative resources for Highlanders who require access to devices or specialized software to complete their coursework.
May 13 Update: Instructure, the maker of Canvas, has informed UCR that user credentials, grades, developer keys, and other core learning data were not compromised. UCR’s instance of Canvas is fully operational and secure to use.
Information Security Office has been notified that one of our cybersecurity partners—a vendor providing Endpoint Detection and Response (EDR) services—recently experienced a security incident.
On May 17, 2026, the campus Virtual Private Network (VPN) will undergo an enhancement that will require users to authenticate their access using Duo MFA’s secure options.
UCR has launched The Grove, a new secure campus platform with modern-edge agentic AI and campus data connectors. Early adopters will play a pivotal role in the development of this campus resource, which is designed to help Highlanders reclaim their time.
UCR Information Technology Solutions is pleased to announce the April 29, 2026, soft launch of The Grove—a secure AI campus assistant designed to help you reclaim your time.
With the alarming escalation of sophisticated phishing attacks targeting universities, including UC Riverside, it is critical that all Highlanders stay vigilant, report suspicious activity, and arm themselves with cybersecurity best practices.
UCR recently upgraded its ServiceNow instance to the Zurich release and introduced the new Coral theme that allows users to personalize their workspace.
Tom was nominated by Adelaida Diaz, Johannes Pikel, and Rehan Tahir for his pivotal role in the launch of the Graduate Student Management System (GSMS) Admissions module.
The Mulesoft to Micronaut Migration Team is celebrated for successfully migrating critical business integrations that support the Business & Financial Services (BFS).
Surveys are a form of digital content. Learn how to produce accessible surveys that support inclusive data collection and meet legal and institutional requirements.
During the first month, ITS’ network operations and support staff spent approximately 576 man hours walking, mapping the network, holding meetings, generating network reports, and coming up with device output reviews.
