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ITS Invites UCR Lecturers to Attend Classroom Technology Training

Fall 2026 lecturers will: Get an overview of the classroom technology, see a demonstration from ITS on equipment use and classroom hardware, software, and teaching tools, and receive hands-on training.
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UCR Data Catalog with Looker Reporting Launching Soon; UCR Cognos Analytics to Be Retired

Starting early 2027, all campus users will be able to search for reports and datasets in UCR’s new data catalog. Datasets and reports will also be added to Looker, the campus reporting platform replacing Cognos.
Banner graphic: LECTURER DEVICE PROGRAM, campus, classroom, devices, and security padlock.

Lecturer Device Program for UC-AFT Unit 18 Faculty

UCR is offering Unit 18 lecturers the Lecturer Device Program for Local 18. Eligible lecturers may submit a Hardware Request form through the IT Service Portal.
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Update Zoom Workplace by September 16 to Stay Connected

Beginning Wednesday, September 16, 2026, all Highlanders connecting to Zoom must use version 7.1.5 (or newer) to securely join or host meetings. If your device is not managed by UCR, please update now to ensure seamless connectivity.
Split view of UCR campus, mountains, and hands typing on a laptop. Text on image: "Secured Device Services Update".

Weekly Patching for Secured Device Services

ITS Secured Device Services (SDS) is transitioning managed endpoint patching from a monthly to a weekly cycle, effective September 14, 2026.
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ITS Concludes Walking Tours for Campus WiFi Assessment Initiative

ITS’ network operations and support staff are preparing the final report for each campus space assessed, which will be released before the end of the year.
Collage with flowers, UCR bell tower, and campus buildings. Overlaid graphic: 'Application Update', 'Zoom' logo.

New Changes Coming to Zoom Web Interface

The new Zoom Web experience offers a unified, intuitive interface that aims to help users access key features faster and manage settings more efficiently.
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The Grove Summer Update

ITS has been hard at work expanding the capabilities of The Grove and planning a robust roadmap to help you work smarter. Here is a look at what is new, what is coming soon, and what is on the horizon for The Grove.
Decorative. Bell icon with banner text "Update."

August 4 Windows 11 Upgrade for SDS Users: What to Expect

UCR secured device service (SDS) users who are still on Windows 10 will have their devices automatically upgraded to Windows 11 on August 4, 2026. This upgrade is crucial as Microsoft no longer offers support for Windows 10, which means devices running Windows 10 after this date will not receive critical security updates.
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Beware of ClickFix Cybersecurity Attacks

Learn how to spot and avoid falling for ClickFix and FakeUpdate scams, and what you should do if you are targeted.
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Winter 2026 Team of the Quarter: Digital Accessibility Initiative Team

The team was endorsed by Beth Claassen Thrush and nominated by Kathy Rondeau-Taylor, who praised their strategic vision, agility, and commitment to building an inclusive and equitable digital environment for UCR.
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ITS Provides Highlanders Access to Technology After Off-Campus Fire

ITS Campus Support Services swiftly allocated devices for more than 55 impacted students.
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March 2026 Employee of the Month: Michael Harris

Michael was nominated by Robert Lee for his exceptional dedication, technical versatility, and contributions across multiple key ITS initiatives.
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February 2026 Employee of the Month: Michelle Tabula

Michelle was nominated by Kathy Rondeau-Taylor and endorsed by Beth Claassen Thrush for championing proactive inclusivity and demonstrating technical expertise in leading UC Riverside’s digital accessibility initiative.
Decorative. Banner text reads: Wi Fi.

ITS Expands WiFi Assessment to Cover More Campus Spaces

Four months into the Campus WiFi Assessment Initiative, the team completed walkthroughs of more campus spaces and made minor configuration adjustments.
Decorative. Banner text reads: Congrats Employee of the Month!

January 2026 Employee of the Month: Anna Meza

Anna was nominated by Hapy Ting for her leadership in developing and implementing a sustainable knowledge management process, keeping ITS accountable and ensuring the campus community has access to accurate and valuable information.
Decorative. Duo logo on a laptop screen.

New Campus VPN Authentication Experience for Highlanders

Following a security enhancement on the campus Virtual Private Network (VPN), Highlanders are now required to authenticate their VPN access using Duo MFA’s secure options.
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ITS Sunsets The Loan2Learn Program and Provides Alternative Resources for Highlanders

UCR's Loan2Learn program is ending in June 2026. Current users of the service will receive a notice from ITS via email with instructions on how to return their loaner device. In this article, ITS shares alternative resources for Highlanders who require access to devices or specialized software to complete their coursework.
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Monitoring: Nationwide Security Breach Involving Canvas

May 13 Update: Instructure, the maker of Canvas, has informed UCR that user credentials, grades, developer keys, and other core learning data were not compromised. UCR’s instance of Canvas is fully operational and secure to use.
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Monitoring a Vendor Incident

Information Security Office has been notified that one of our cybersecurity partners—a vendor providing Endpoint Detection and Response (EDR) services—recently experienced a security incident.
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