Campus unit leaders are encouraged to schedule their team’s migration by May 2, 2025, by sending an email to the R’Mail Services team at rmailservices@ucr.edu.
ITS proudly recognizes the Residency Determination Project Team as the Fall 2024 Team of the Quarter for their groundbreaking work in developing and implementing a UC-wide residency determination system for undergraduate applicants.
ITS proudly recognizes Network Administrator Raymond Reyes as the December 2024 Employee of the Month for leading the Phoenix Project and implementing process automations that yield increased efficiency.
ITS proudly recognizes BearHelp Technician Rebeca Robles as the October 2024 Employee of the Month for her outstanding contributions to the ITS Outreach & Engagement team and the work she has accomplished with our campus partners.
Starting February 24, 2025, verified push and new authentication options are coming to Duo MFA. Single-use codes via SMS, phone call, and MyAccount “passcodes” will no longer be offered.
In this article, we share practical ways to foil phishing scams and keep your information safe. It all starts with this simple and proven method: read and understand, then act.
Microsoft will end support for Windows 10 on October 14, 2025. Users with devices running on Windows 10 or older operating systems will need to take action before the deadline to maintain optimal security and comply with University of California security mandates.
UCR will upgrade its ServiceNow instance on February 14, 2025. This article summarizes key enhancements and new features across various ServiceNow applications and features that will be introduced upon release upgrade.
UCR ITS is committed to continually improving your experience with the IT Service Portal, ServiceNow. We've recently implemented several key changes designed to make the platform more efficient and user-friendly. These new features are designed to enhance communication, streamline workflows, and empower users with greater control.
ITS is proud to announce the Financial & Administrative Support Team as the Summer 2024 Team of the Quarter! The team successfully adapted to UCR’s new financial applications and completed fiscal close on time.
ITS proudly recognizes Multimedia Technology Analyst Jorge Macias as the September 2024 Employee of the Month for his outstanding contributions to the School of Business setup and testing project.
Josue’s innovative work demonstrates the practical value of enhancing campus applications with generative AI, making it easier for users to interact with and access policy information.
Starting January 4, 2025, the Watkins computer labs will no longer be open during weekends. Highlanders are encouraged to utilize alternative options such as Laptop Anytime Kiosks and the itopia VLab service.
Securing devices with the campus’ security toolset and enhancements to the identity verification process are some of the coming changes Highlanders are asked to make as UCR continues to implement its information security investment plan in response to new UC-wide requirements.
Michael was nominated by Ulises Mata for his inclusive leadership, dedication to student success, and commitment to fostering teamwork across the BearHelp and Student Technology Services (STS) teams.
ITS is proud to announce the Core Workfront Implementation Team as the Spring 2024 Team of the Quarter! They successfully implemented the Workfront project management tool across ITS.
