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Chromebook Sale

SOLD OUT! We apologize but we are out of inventory. Thank you to everyone who purchased a device.

Customer Support Enhancements to MyAccount

The following customer support enhancements will be made to UCR MyAccount as of June 13, 2020: MFA Enrollment Process Upon entering credentials into CAS for the first time, new users will be prompted to enroll in multi-factor authentication (MFA) and directed to myaccount.ucr.edu. They will then need to select the “Enroll in MFA” card and...

ITS Unveils the New CAS Experience for UCR

Information Technology Solutions (ITS) is pleased to announce that UCR’s primary authentication systems—Central Authentication Service (CAS) and Shibboleth—will be upgraded on Friday, July 10, at 10pm. How Do These Upgrades Benefit UC Riverside? Upgrading to the latest releases of these systems significantly improves our risk mitigation efforts, further securing campus data and systems. As an...

Scheduled Maintenance for R’Space & R’Web on June 5, 2020

Please be advised that the R’Space and R’Web portals will be unavailable from 10pm on Friday, June 5, until 3am on Saturday, June 6, as a result of a major upgrade to the uPortal system. During this four-hour maintenance window users will be unable to access the R’Space and R’Web portals. Please note that only...

ITS Graphic Design Services Elevate UCR Research

The oldest known ancestor of all modern animals has made its public debut and is elevating UCR research thanks to the incredible talents of ITS’ Information Graphic Designer, Sohail Wasif. Faculty from UCR’s Department of Earth and Planetary Sciences contracted ITS’ graphic design services to bring their groundbreaking research to life. As a result, Sohail’s...

New Virtual Computer Lab

Recently ITS launched software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit https://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual Lab app store. Users of...

Phishing is on the Rise - Help Us Stop It!

With the onset of COVID-19 fears, UC campuses have seen a spike in coronavirus-related phishing attempts, including the targeting of COVID-19 research and high-performance computing. “Bad actors look to capitalize on moments of fear and uncertainty,” said new ITS Chief Information Security Officer Dewight Kramer. “The Information Security Office is examining ways to better support...

No Download Required: New Virtual Computer Lab

Information Technology Solutions (ITS) is proud to introduce software virtualization through Apporto, UC Riverside's newest virtual computer lab (VLab) service. Specialized instructional/classroom software can now be easily accessed and run from within an internet browser. Students and faculty simply need to visit http://ucr.apporto.com/ and log in using their NetID credentials to access the UCR Virtual...

Project Genesis Spring Update

ITS has successfully accomplished Cyxtera LAX3 Data Center setup and four (4) move events, totaling approximately 40 applications. Operational priorities have shifted to supporting remote working and teaching in response to the COVID-19 pandemic. Ensuring that faculty and students have a viable and reliable online learning environment during this unprecedented time has become ITS’ absolute...
| Enterprise Infrastructure

New ITS Training Tookit Now Available

UCR Information Technology Solutions (ITS) is committed to helping our campus community acquire technology skills and knowledge by providing training on a variety of technical topics. Gaining access to ITS training resources is now easier than ever before with the new ITS Training Toolkit found on the ITS website. Discover content such as interactive tutorials...
By Darren Tiley |

New Training Available: UCR DocuSign Guide

Information Technology Solutions (ITS) is pleased to announce that a new training offering is now available in the UCR Learning Center (LMS). This guide provides an overview of DocuSign functionality including the signing and sending of documents, setting up documents for completion and signature and completing and signing received documents. Begin Training You can access...
By Darren Tiley |

What to do if you Suspect Email Phishing at UCR

What is email phishing? With electronic mail being a mainstay of personal and professional communication, malicious actors often utilize email in an attempt to steal personal or private information. Phishing emails are crafted to look legitimate but contain malicious programming or content used to capture sensitive data, which can put you and your workplace at...
By ITS Staff |

A New Virtual Private Network (VPN) at UCR

UCR Information Technology Solutions (ITS) will introduce a new Virtual Private Network (VPN) solution for campus use on March 2, 2020. The new VPN (Palo Alto GlobalProtect) is scheduled to replace the current campus VPN (Cisco AnyConnect). Why is UCR introducing a new campus VPN? Palo Alto’s GlobalProtect VPN offers greater security features than Cisco’s...

UCR Phishing Email Simulations

Keeping our campus safe is a top priority. A critical part of campus safety means keeping our electronic data such as research, grades, and personal information away from those who should not have it. Phishing (pronounced ‘fishing’) is one of the most common attack methods used by cybercriminals today. In fact, over 91 percent of...
By ITS Staff |

Watch Out For Business Email Compromise Scams

During the past several months, the Information Security Office has been working diligently in order to investigate and continuously defend UCR against a Business Email Compromise (BEC) attack campaign that primarily targeted UCR employees. However, it appears the BEC attacks have very recently taken a new form and are now targeting UCR students. A BEC...
By Peter Dinh |

UCR Guide to Using Microsoft SharePoint

Information Technology Solutions (ITS) is pleased to announce a new training offering that is now available in the UCR Learning Center (LMS). UCR SharePoint Guide This guide provides an overview of SharePoint, including using SharePoint pages, SharePoint Document Libraries, and editing and creating SharePoint pages. Begin Training In Case You Missed It UCR guides to...

Changes to UCR Zoom Account Access

There is a new and improved way to log into Zoom at UCR. Starting on January 15, 2020, all Zoom accounts in UCR's Managed Domain must be accessed by single sign-on (SSO) through UC Riverside’s Federated Identity Service. This new SSO login process will help the campus better purchase and manage campus-wide Zoom licenses, as...
By Jake Poore |

New Campus-Wide MATLAB License

UCR offers a campus-wide license to MATLAB, Simulink, and the full suite of products. The full suite option provides the widest and most up-to-date array of products, supporting everything from introductory level courses to advanced academic research. All faculty, researchers, and students are eligible to download and install these products on their university computers as...
By Jake Poore |

UCR Library Named Cybersecurity Advocate of the Year

The UCR Library was named Cybersecurity Advocate of the Year by UCR Information Technology Solutions (ITS) on November 18, 2019, for its outstanding participation in National Cybersecurity Awareness Month (NCSAM) activities in 2019. Members of the ITS Information Security Office and Communication Team honored library staff at their quarterly meeting and shared an appreciation for...
By Jake Poore |

Laptop Checkout Services Expanded at UCR

UCR Information Technology Solutions (ITS) is pleased to announce the installation of another convenient laptop checkout kiosk in the Highlander Union Building (HUB) first-floor lobby. The new self-service kiosk will be available on October 31, 2019, and represents the largest unit in UCR’s laptop kiosk fleet, doubling the number of devices available for checkout! The...
By Jake Poore |