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UCR Researchers Have Access to Breakthrough Research Computing Services

ITS Research Computing has expanded its offerings to include a suite of leading-edge cloud services through Google Cloud Platform.
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Zoom Phone Migration Begins for Select Campus Groups

The transition of UCR’s campus telephony services to Zoom Phone is crucial in bringing Highlanders together on a unified, modern, and reliable telephony platform.
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Google Workspace Changes

Google recently changed its policies and no longer offers complimentary unlimited storage for Google Workspace, which includes R’Mail, Drive, Calendar, and Photos.

Connecting the UCR Campus Community Through Slack

All students, faculty, and staff will soon have access to Slack, a virtual collaboration and communication platform

High Profile UCR Conference Room Transforms into a Zoom Room

ITS is modernizing campus spaces with new videoconferencing and collaboration technology
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IAMRiverside Replaces End-of-Life Legacy Identity and Access Management Architecture

Once fully configured, IAMRiverside will greatly improve UCR’s security posture and streamline the user account lifecycle
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Zoom Phone Services on the Horizon as ITS Completes Pilot Run

In the next few months, all campus telephony services will migrate to Zoom Phone Services
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Google Cloud to Hold Virtual Lunch & Learn Series in May

Throughout the month of May, Google Cloud will host a virtual Lunch & Learn series for UC Riverside’s researchers, faculty, and staff.
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New Identity and Access Management Infrastructure at UCR

Deployment of UCR’s new identity and access management solution, IAMRiverside, is scheduled to commence the afternoon of March 16, 2023, and conclude in the early morning hours of March 20, 2023. Learn about effort and user experience during deployment.
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New Identity and Access Management Solution Deploying Spring 2023

The deployment of IAMRiverside, an identity and access management solution that will greatly improve UC Riverside’s security posture and streamline the user account lifecycle, is scheduled for spring 2023. Thanks to UC Riverside’s recent investment in information technology, UCR Information Technology Solutions is pleased to formally introduce IAMRiverside, an identity and access management enterprise solution...
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Attend the UCR Tech Town Hall 

ITS invites you to attend a virtual Tech Town Hall taking place on Monday, January 9, 2023, at 12 PM. Attendees will learn about exciting campus technology investments and receive updates on key IT efforts that support UCR's mission and growth. Topics covered during the Tech Town Hall include enterprise solutions for communication and collaboration...
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Making IT Possible for UCR with a New Campus User Experience

Intuitive. Engaging. Integrated. These are the three main factors driving upcoming changes to IT information at UC Riverside. Beginning Sunday, October 30, 2022, campus users looking for IT information, resources, and support can expect a simplified, comprehensive user experience when visiting the ITS website (ITS.UCR.EDU).
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UCR Calls for Cyber Security Superheroes!

As a University on the rise, UC Riverside is on the radar of brilliant students and researchers across the globe. Unfortunately, this global recognition also puts our university on the radar of cyber criminals looking to maliciously exploit our systems and victimize our community. Now more than ever, UC Riverside needs heroes—cyber security superheroes, to...
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New ITS Chatbot and Guest Login Functionality Enhance 24/7 IT Support for Campus

Users needing IT self-help may notice two new features: a chatbot icon on the ITS website and service portal and the option to submit a support ticket as a “guest” rather than logging in with a NetID. Read on to learn more about these features! The ITS chatbot is ready to learn about UCR and...
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New and Improved Central IT Resources

In support of a new and improved campus user experience, IT service forms and Knowledge Base articles have been recategorized.
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Concur Travel and Expense, UC Riverside’s new travel system, will deploy campus wide on July 25, 2022.

The Impact23 program is pleased to announce the deployment of the Concur Travel and Expense system in just a few short weeks. Concur is the first system in the campus’ multi-year initiative, Impact23, to update many of our aging administrative systems. This milestone is more than eight months in the making and has involved participation...
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UCR ITS Bests UCSB and SDSU to Win Google Cloud Hero Cup

UC Riverside Information Technology Solutions (ITS)–campus’ central IT organization–won the inaugural Google Cloud Hero Cup against competitors from UC Santa Barbara and San Diego State University. The gamified Google Cloud training took place over the course of three hours on Friday, June 24. Each University was represented by its respective IT professionals, who competed head-to-head...
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Canvas is UCR’s New Learning Management System

As of July 1, 2022, Canvas (eLearn) is UC Riverside’s official learning management system, replacing Blackboard (iLearn). To log into Canvas, please go to
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Something Look "Suspish"? Ring the PhishAlarm!

Information Technology Solutions (ITS) is pleased to announce the release of PhishAlarm, an email add-in that allows you to easily report a suspected phishing email. Campus users can now report a suspicious email at the click of a button.
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Up to Speed: New Internet Routers in the Residence Halls

Students living in UCR residence halls may notice a difference in internet connectivity upon returning from spring break! While students have been away, Information Technology Solutions (ITS) has been working hard to improve an important part of the technology infrastructure in four of the UCR residence halls. In Aberdeen-Inverness, Glen Mor (phase 1), Lothian, and...
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